The Leading Residential Property Management Company in North America

 

About FirstService Residential Property Managmenet Services in Ontario

For over 20 years, FirstService Residential Ontario has provided expert knowledge and unparalleled customer service for a variety of communities and condominium corporations. FirstService Residential has maintained its high standards and no matter where in Ontario you call home, we have the dedicated experience to increase property values and lifestyle across the province.

The connection between the board and residents and the board and its management team is extremely important. Condominium corporation boards should strive to improve their communication continuously. FirstService Residential does just that, with our proprietary FirstService Residential ConnectTM technology, which increases communication positively. Further, we have a 24/7 Customer Care Centre, with trained live associates ready to resolve most concerns and questions on the very first call in multiple languages.

Board members can find it stressful to manage both a community and keep finances in check, a top responsibility in the role. We can help manage your finances, work on your budget, and provide accurate financial reports. Along with this, we work hard to get you the best possible deals from vendors. FirstService Financial, our financial services affiliate, can help your condominium corporation find the right insurance coverage at the best price. We have an automated accounts payable and payment process using AvidXchange, a digital application that allows property managers to process invoices faster, and our vendors to get paid within a short amount of time. Board members have 24/7 on-demand access to invoices, and can keep track on both paid and unpaid invoices, allowing transparency on all corporations’ expenses.

Leading our property managers and regional directors is our outstanding Senior Leadership Team with a combined 160 years of senior leadership and 93 years of combined industry experience. With this fountain of knowledge and experience, our Senior Leadership Team mentors, advises and supports our property managers, ensuring that they have all the support they need, and are meeting our clients’ expectations.

We are ACMO 2000 Certified

With ACMO 2000 Certification, FirstService Residential was able to leverage our already robust systems, policies and procedures to create a quality management system second to none in the industry. We now present one unified voice by ensuring all of our associates are trained to the highest standards. This provides our clients with the peace of mind they deserve by knowing each of their properties will be managed with consistency and professionalism. This program also allows our company to develop state of the art programs and processes continuously, benefitting each one of our valued clients in the future.   

Areas We Serve in Ontario

In Ontario, FirstService Residential serves many types of communities. For example, we provide comprehensive property management services for condominium corporations, low, mid and high-rise buildings, commercial condominiums, shared facilities, townhomes and lifestyle communities.

Here is a list of communities we serve:

  • Toronto

  • York Region

  • Peel Region

  • Halton Region

  • Durham Region

  • Hamilton-Wentworth Region

  • Waterloo Region

  • Simcoe Region

  • Collingwood, Muskoka & Surrounding Areas

How FirstService Residential Ontario Helps Your community

At FirstService Residential, we commit to providing exceptional service every day in your community. We do this by working diligently to increase your property values and improving condominium lifestyle. As a property manager, your property is looked at as a costly possession and investment, so we work extremely hard to ensure it’s at top value and livability. We work behind-the-scenes so you can reap the benefits and enjoy life.

We provide professional property management services to all kinds of communities, including:

High-Rise Buildings

The gorgeous views, high walkability scores, incredible designs, and resort-like amenities are only some of the reasons why Ontario’s high-rise buildings are so successful, especially in Toronto. We provide high-rise buildings with successful financial tools and ways to improve resident lifestyles, including package tracking, visitor management, amenity reservation, housekeeping, front desk security and valet services. We continue to see high-rise living spiking right now, a big reason being this level of service, so let us handle managing it so that your board and residents can enjoy it.

Mid-Rise and Low-Rise Buildings 

No condominium corporations are alike! The complexities of mid-rise and low-rise buildings can be hard to differentiate. However, they all benefit from our personal touch and exquisite service. We also provide complete financial services, inventory control, emergency planning and building code enforcement. We work with you to understand the intricacies of provincial and local condominium laws and help your corporation through the process. We get rid of the worry and fuss!

Lifestyle Communities

Lifestyle communities are an amazing choice if you are looking for something that brings you to a high-end vacation. They center on many activities and programs, including social and wellness events. Along with the long list of amenities, lifestyle communities allow for more planning opportunities so residents can enjoy their time spent living while also surrounding themselves in a community. Relax as we take care of the management work!

Commercial Condominiums

Commercial condominiums can vary from a typical office to a retail space, and each one has specific and different needs. We readily respond to the service demands of commercial condominiums by offering our range of property management services to meet the client’s needs.

Shared Facilities

Many condominium corporations in Ontario have shared facilities. Shared Facilities Agreements can be very complex in setting out the boundaries, governance, and associated costs for facilities used by multiple corporations. Our highly experienced team works with the clients to deliver exceptional external support, education and tools to our clients to ensure that all parties involved are satisfied with, and understand the agreement.

Townhome Condominiums

Knowing the difference between managing a townhome condominium corporation compared to a high, mid or low rise is very important. We have property managers that are specifically trained and experts in townhomes condominium property management.
 

About FirstService Residential

FirstService Residential is North America’s largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential’s managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.
 
With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional management services that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit www.fsresidential.com.

About FirstService Corporation

FirstService Corporation is a North American leader in the property services sector, serving its customers through two industry-leading service platforms: FirstService Residential, North America's largest manager of residential communities; and FirstService Brands, one of North America's largest providers of essential property services delivered through individually branded franchise systems and company-owned operations.

FirstService generates more than US$1.1 billion in annual revenues and has more than 15,000 employees across North America. With significant insider ownership and an experienced management team, FirstService has a long-term track record of creating value and superior returns for shareholders. The Subordinate Voting Shares of FirstService trade on the NASDAQ and the Toronto Stock Exchange under the symbol "FSV".

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