Comprehensive Facility Services

Proper planning and maintenance are critical to ensuring the optimal longevity and value of your community’s systems and equipment. FirstService Residential North Carolina offers a suite of proven facility services systems and tools that can help your association protect the integrity, aesthetics, value and longevity of its assets. In addition, by utilizing FSRConnect™, our proprietary software solution, we can instantly track maintenance activities and history, schedule regular preventive maintenance and access up-to-date reports on all activities and status. 

Here is an overview of some of the facility services we provide:

  • Developing and implementing a preventive maintenance schedule of association assets
  • Coordinating and supervising all necessary routine repairs and maintenance
  • Providing guidance on selection of quality contractors, subcontractors, materials and equipment
  • Assisting the association in negotiating contractor proposals
  • Preparing  bid specifications for contract services
  • Ensuring cleanliness and aesthetic appeal of all common elements 
  • Performing regular on-site inspections of association property to ensure proper performance, maintenance and adherence to industry standards
  • Fielding homeowners’ service requests regarding association property 
  • 24 hour on-call dispatch and maintenance services