FirstClass, the industry’s most comprehensive internal training program, was created to advance our associates’ property management knowledge and service ability and help them achieve their career goals.  Courses are taught through online classes and instructor-led webinars in a variety of subjects, including:

  • Leadership Training
  • Customer Service Skills
  • Communication Techniques
  • Logical Problem Solving
  • Understanding Financial Statements
  • Office Productivity
  • Effective Time Management
  • Group Decision Making