Inland Empire, CA, November 22, 2013 —FirstService Residential, California’s leading property management company, announces today that Alissa Jaffe, Joy Marino and Kevin Themm
of the Inland Empire regional office received awards for their hard work and dedication to the communities they serve.
Alissa Jaffe, Lifestyle Coordinator, received the Be Genuinely Helpful Award for consistently going out of her way to help others with community events.
Joy Marino, Community Service Manager for Trilogy at Glen Ivy, received the Be Genuinely Helpful Award for improving countless processes at Trilogy.  She was the catalyst for revisions to new member forms, the community design guidelines, rules and regulations and the fine and enforcement policy as well as improving a work order process. 
Kevin Themm, Community Manager at The Oasis Homeowners Association, was honored with a STAR Award for demonstrating leadership and persistence to solve problems at his community.
Awards are given in categories ranging from 'Rookie of the Year' and 'Own It' to 'Be Genuinely Helpful.'  The STAR award represent the highest honor for staff because the nominations originate from clients critiquing work done every day and are given based on situations, traits, actions and results.
The FirstService Residential California annual meeting brings more than 650 staff from across the state to learn about the current state of the company along with the vision for the future.
About FirstService Residential
FirstService Residential, previously known in California as Merit Property Management, is a subsidiary of FirstService Corporation, a global leader in the rapidly growing real estate services sector, one of the largest markets in the world.  As the largest residential property manager in North America, FirstService Residential oversees more than 6,000 properties and 1.5 million residential units across 21 U.S. states and three provinces in Canada. The company has more than 12,000 employees driving local market expertise and managing in excess of $6 billion in annual budgets. For more information, visit
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Nov 22, 2013