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I've been very happy with FirstService Residential and with our property management team. They are professional, on top of things and provide pleasant responses to our residents. They are supported by top tools, including a 24 hour call center and the Connect resident site.
— Board memberRancho Mirage, CA -
We have been fortunate to have some excellent property managers who have worked closely with our Board of Directors and community members, Throughout the years, E.T. and her team have been a perfect match for our community.
— Board memberChino Hills, CA -
First Service provides outstanding multiple services utilized by an HOA. Some of these services include, 24 hour Customer Service Call Center; training classes; accounting; customer service to residents; management responding to Board requests, issues with recommendations with supporting source of information; General manager liaison to to committees; General manager working directly with vendors when required, overall general management of all contract requirements.
— Board memberRoseville, CA -
As an ex-board member I have worked extensively with the team- Damien, Alvin, &Jessica. They have been professional in providing support to difficult situations, they are receptive to new ideas, and a pleasure to work with.
We have a big site and they have been tackling the unique challenges our community brings.
Keep up the great energy!— Former board member, residentSan Francisco, CA -
Being a home owner and also part of the HOA board, I can see FirstService Residential working with us to make our community nice and welcoming.
— HOA board memberMather, CA -
Thank you San Diego team for coming aboard and bringing some professionalism back in the game.
— M.M.San Diego, CA -
We are excited to be working with Ken as the new Executive Director, for the good of our homeowners and our community as a whole. What impressed us in the interview process was not only Ken’s decade of relevant experience, but his understanding of Ladera Ranch’s unique blend of business acumen and deep sense of community culture.
— B.K.Ladera Ranch, CA -
I have served on the board for almost four years and have experienced three account managers from various management firms. David with FirstService Residential is head and shoulders above the others. We have a dynamic board with many complex personalities. He has managed challenging situations professionally, takes initiative and keeps us on track. There are many instances where he's gone above and beyond the call of duty.
— C.W.Board Vice President, CA -
I have been on many boards over the past 40 years and have never experienced the consistent quality and professionalism that Lisa, our community manager, brings to the table.
— G.V.President, CA -
Tara, our manager is the epitome of organizational marvel. She is prepared, poised, and endearing to all of us in our community, at all times.
— H.B.N.Board Member, CA -
Jessica, our community manager, has worked extraordinarily hard to get our association in order. We had burned through three management companies and even more managers in the previous three years. She had a huge challenge before her. She provides structure and leadership at our association meetings, converting four hour marathons into efficient meetings with decision-driven agendas.
— J.S.Board President, CA -
Our association is fortunate to have Natalie. Her competence and professionalism are matched by an uncommon sincerity and warmth that has homeowners buzzing! Board members are equally elated. With the support she gets from the entire FirstService Residential team, we know our community is in great hands.
— M.G.Board President, -
Misty, our community manager, provided us with a winning combination of tireless dedication, superior management skills and extensive HOA knowledge; a perfect fit to support and guide our board of directors. She successfully manages the affairs of the community. Simply stated, Misty made our community a better place to live.
— R.C.Board President, CA