FirstService Residential, North America’s leading residential property and homeowners association management firm, received the Management Company of the Year and On-site Manager of the Year Awards at the Community Associations Institute (CAI) California North Chapter annual gala. FirstService Residential-managed Diamond Grove Community also received honors for Medium (sized) Association of the Year and Community Association Volunteer Leader of the Year.
The Management Company of the Year Award is presented to a management firm that exemplifies the ethics of CAI, supports and fosters the educational and management goals of the associations they serve, provides exceptional employee support standards, and works to further the educational and service goals of the CAI.  FirstService Residential was acknowledged for its commitment to ethical, transparent, accountable and effective management best practices, and for supporting continuing education opportunities that motivate associates to go above and beyond for the HOA Boards and communities they serve.
The On-Site Manager of the Year Award was presented to FirstService Residential General Manager Bettsi Ledesma. The On-Site Manager of the Year Award is presented to a manager who exemplifies the same dedication and criteria as the Management Company of the Year Award. Ms. Ledesma manages Nepenthe, a 591 townhome community located in Sacramento, Calif. The community features a clubhouse, two outdoor pools, spa, cabanas, tennis and pickleball courts, and miles of landscaped pathways.

Bettsi Ledesma On-Site Manager of the Year Recipient

“It goes without saying that our team is instrumental in the success of our organization,” said Julia Plummer, vice president of community management for FirstService Residential. ”We are proud of the hard work our associates exhibit in providing exceptional service to our clients.” Plummer continued, “To be recognized in this manner is fulfilling and validates a consistent dedication to excellence by the entire team.”
Diamond Grove Community located in Vacaville, Calif., which is managed by FirstService Residential, was also twice honored. It received the Medium (sized) Association of the Year, and Diamond Grove board president Liz Dyke was honored as the Community Association Volunteer Leader of the Year.
About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.
With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit
Dec 20, 2016