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As the President of my HOA board, it was essential for me to find a management company that could handle our large community. They have been exceptional in taking over from our previous management, that was doing an extremely poor job, and we have been able to work together and effectively in making my community a better and better place to live.
— K.W., Board president -
First Service has brought a level of professionalism to our HOA that we were unable to achieve on our own.
— R.S., Board president -
FirstService has exceeded my expectations time and time again. My Homeowner Assocation was mistaken in going with Local Management companies. The Experience and Resources FirstService has at their disposal brings some truly solutions that were always beyond our reach or knowledge before.
— J.S., Board vice president -
I've been very happy with FSR and with our property management team. They are professional, on top of things and provide pleasant responses to our residents. They are supported by top tools, including a 24 hour call center and the Connect resident site.
— G.W., Board vice president -
Adherence to the the Company's Global Service Standards, quality of training, support provided to the manager and subordinate staff, responsiveness, commitment to excellence and commitment to being the leader in the field of community management.
— C.F., Board vice president -
On-site support is excellent. Staff is well trained, professional and helpful.
— N.T., Board vice president -
Always professional, helpful, and prepared.
— P.P., Board treasurer -
Love the promptness and the professionalism they bring.
— D.W., Board member -
Our manager, A.C., has helped us complete projects, resolve difficult issues, and improve overall HOA board operations. He takes ownership of his role, helping ensure the community is well managed. He is consistently professional, friendly, and highly knowledgeable, which has been very beneficial to our community.
— A.D., Board secretary -
The people that we have in place here in the community are awesome. Whenever there's a question, they answer it or will find the answer immediately. FirstService Residential is very responsive to any questions that we may have. I just enjoy it. They've been very pleasant. I'm on the HOA board here, and I appreciate all they do for us.
— R.W., Board member -
Amazing service by such a talented team. The degree of professionalism is top notch and the ability to resolve issues quickly makes our development shine.
— S.M., Board president -
Responsive and professional communications always. Attentive to emergency situations. Patient and calculated guidance in community development or legal counsel.
— S.S., Board president -
FSR has a great team of professionals to ensure the needs of the community it met. We work closely with our community manager and [regional manager]. They have assisted us in handling tough challenges within the community.
— R.R., Board president