Customer care services

As a Utah community leader, you’re constantly balancing resident expectations, budgets, and endless decisions. We’re here to simplify property management and to support you whenever you need it. That’s why we offer multiple ways to connect with us. So you can choose what works best for you, anytime, anywhere.
 

Meet HODA®: Your homeowner digital assistant

HODA is your go-to solution for fast, reliable support. Available 24/7, HODA makes it easy to handle tasks and get answers on your schedule. With HODA, residents can:
  • Select profile and communication preferences
     
  • Check account balances and transactions
     
  • Access statements and documents
     
  • See community information
     
  • Make amenity bookings
     
  • Submit service requests and work orders
     
  • And more!

Text HODA today.

To talk to HODA, simply text 1.866.377.0779

Learn more about HODA and how to use it
 

24/7 customer care

Our 24/7 customer care team is always here for you. Whether it’s an emergency or you simply prefer to speak with someone directly, our service-trained specialists are ready to help.
  • Call our 24/7 customer care line: 866.433.3187
Additional services

Get in touch

Let us show you how FirstService Residential can serve your Utah community or building.