Utah property management technology

Utah property management technology and software solutions

At FirstService Residential, we are transforming the property management industry with innovative technology solutions designed to enhance communication, streamline operations, and improve community living.

Our proprietary property management software, FirstService Residential Connect™, provides homeowners, Board members, and management teams with instant access to essential information and tools, while HODA®, our Homeowner Digital Assistant, offers 24/7 support to simplify daily interactions and resolve resident inquiries quickly.

From Park City and Salt Lake to St. George, Provo, and beyond, these cutting-edge property management technology solutions empower Utah communities with seamless communication, efficient management, and reliable support at their fingertips.
 

About HODA®

HODA®, our Homeowner Digital Assistant, is revolutionizing the property management experience by providing immediate, reliable support to residents and board members alike. Integrated with FirstService Residential Connect™, HODA® is designed to simplify daily interactions and enhance communication within your community.

Available 24/7 via text and website chat, HODA® responds to inquiries in any language, resolving 90% of questions at first contact. This smart technology allows property managers to focus on board objectives and community-wide operations while residents receive the information they need quickly.

HODA® offers a wide range of features to make community living easier and more convenient. Residents can use HODA® to:

• Manage profile and communication preferences
   
• View account balances and transactions
   
• Access statements and community documents
   
• Book amenities
   
• Submit service requests and work orders
   
• Learn about community rules and regulations
   
• Request architectural modifications
   
• And much more!

With HODA®, your Utah community or building has a comprehensive and secure digital assistant at your fingertips, making property management technology easy to live with.
 

About FirstService Residential Connect™

The FirstService Residential Connect™ portal lets Utah residents and board members see their account balances, reserve amenities, and place service requests. Connect’s associate portal provides our teams with software that includes tools for mass communication and vendor payment. Services offered through Connect™ include:

• ResidentAlert - Mass Communication Tool: Your community manager can use email or phone to alert the entire community, or a specific group of residents, about meetings, weather alerts, service shutdowns, or emergency situations requiring immediate action. Emails can also include attachments, saving your association the cost of postage.
   
• Interactive Community Website: FirstService Residential Connect™ can also provide a community website where residents can manage their account balances, pay assessments, and download community association documents. The website can also be used by the community manager and Board members to post news, Board meeting minutes, community calendars, capital projects, etc.
   
• ConnectMobile (Violation/Work Order/Architectural/Inspections): Many FirstService Residential Connect™ features are also available in a mobile application, ConnectMobile, for iPhone. Your community association manager and Board members can use this app to instantly create violations and work orders, check the status of previous work orders and violations, and create and manage architectural modification requests and community inspections.

In Utah, FirstService Residential Connect™ and HODA® work hand-in-hand to simplify community living and management. Connect provides residents and board members with convenient access to essential tools like account information, amenity reservations, and service requests, while HODA® offers 24/7 support to answer inquiries and streamline communication.

Together, these innovative solutions make it easier for Utah communities and buildings to stay connected, organized, and focused on what matters most.

Interested in learning more about Utah property management software and technology solutions? Contact us today for more information.