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I am a Board Member of a FirstService Property and like how the manager handles day to day operations and keeping all informed.
— A.H.Board member, Philadelphia, PA -
B.G., our Manager, is attentive to condo's needs. He always addresses concerns in a timely manner. His financial suggestions are excellent.
— B.C.Board vice president, Philadelphia, PA -
I've been working with FirstService for almost 8 years now and overall the support provided to me by both the on sited managers and the inhouse support staff has been overall extremely supportive.
— C.B.Board president, Downingtown, PA -
Broad range of services, good quality people delivering those services, good value for our HOA.
— C.C.Board member, Coopersburg, PA -
FirstService Residential is a very professional property management company with very good online tools and offerings. It also brings a lot of PM expertise and resources behind our two on site staff members, M.G. and C. And both of these individuals are excellent at what they do, tactful in handling many problems and concerns, and, very hard working.
— J.V.Board vice president, Mechanicsburg, PA -
I have worked with FirstService Residential as a board member for past years. Their focus is always what is best for the community. They are many times they are ahead of a problem and addressed the issue before a board member inquires. Great team in our community.
— T.M.Board secretary, Marshalls Creek, PA -
After doing business with the last two companies and the mess we got into, I am happy that we chose FirstService. They helped this development to get back on track.
— M.R.Board member, Philadelphia, PA -
Very professional. They have a lot of resources. The onsite team here is excellent.
— R.H.Board treasurer, Newtown Square, PA -
Extremely caring to address issues within the community. Good communication and follow-up on projects. FirstService Residential continues to make a difference
— T.M.Board secretary, Marshalls Creek, PA -
Thanks for all your updates and help through all these storms. You are the best property manager that this community has had since we moved in. You really care about the residents of this community and this is a breath of fresh air for us. We are here seven years and have been through three property managers before you and none were as caring as you. Thanks for your hard work.
— B.L. and G.P. -
Again thank you for caring and getting back to me. It makes me feel better that you’re at least taking the time to communicate with me. And I would like to send a communication to FirstService Residential to say how much I appreciate your emails and concern. Thanks!
— B.K. -
Thanks for being so proactive under the circumstances.
— B.H. -
You are so terrific keeping us up-to-date…and with a smile. Thanks for all you do. Stay warm.
— C.D. -
Thanks for answering my distress call so promptly. You were there and gone before I knew it…taking in my recycling can and removing the hanging fascia. The only evidence was the foot prints!! Thank you.
— Resident -
Thanks for all your updates! You're a fantastic manager of our complex! The communication and responsiveness you provide is exceptional. Keep up the good work! Much appreciation to you from my family & me.
— D.Y. -
I just wanted to say thank you, to you and your staff for doing such a good job handling these snow and ice storms recently. I know from my years on council that at time like this, you get more disgruntled complaints then "way to go guys!” So with that said, may I say on the behalf of the community, "Thank you for jobs well done and keep up the good work.”
— D.F. -
You know, at one point in my life I was the Executive Assistant to the CEO of an entertainment company and if there's one skill that is necessary to being a good executive (on any level) it is being proactive and being a mind reader :) Happy to see you have both of those skills.
— E.A. -
We wanted to let you know that we appreciate (and read!) all the emails you send - sometimes important & informative, and sometimes fun. You go the extra mile, and we have noticed. Thanks so much.
— F.C. and D.C. -
You are on the Ball. You are the first person since we lived here that did.
— M.H. -
We can't thank you and your team enough for making our driveway a priority to clear so we could make it to dialysis early this morning. It was one less thing for us to worry about. Thank you very much.
— M.M. and D.M. -
I wanted to take the time to pass along a huge THANK YOU to you and the Board for the outstanding job you all have done with the snow removal during all of these unusually frequent and large snow storms we are having this year. The snow plow crews have done an excellent job clearing the streets and sidewalks of snow and ice. I see them working 'round the clock to make sure the passage ways are safe and passable each and every morning for those of us who must make it to work. I want to thank Joe S, in particular, for his tireless diligence in making sure the plows are working where they need to be at all hours of the day and night. The Board has done an over-the-top job of assuring the plowing needs of this community are done correctly and thoroughly. And, if anyone questions or doubts the thoroughness of this job, just take a drive through our community. You can see the difference for yourself.....I won't even elaborate on it here. Again, a huge THANK YOU for a task much appreciated!! Please forward this on to the Board on my behalf.
— N.M. -
Nice work keeping the community updated this entire winter. It's nice to know you're so involved with us and just a click or call away if we have a concern. Thanks again. And stay warm!
— N.K. -
In case no one ever says it, thanks for all you do.
— S.H. -
You are doing a great job preparing us for storms, keeping us informed, and helping us to stay safe. We appreciate it.
— S.K. -
A big kudo for your handling of this most unpleasant winter! It has not been easy on anyone and you've all done a great job of keeping us able to get around. Thanks again, and see you in the spring! With extra warm regards.
— S.M.