Townhome communities come with unique responsibilities, from long-term maintenance planning to clear communication across a spread-out property. For board members, understanding where to focus and how to plan ahead can make a meaningful difference in the day-to-day experience of residents and the long-term health of the community.
Moderated by Stacey Kurck, Vice President, Client Engagement, with insights from Audrey McGuire, Vice President, Operations, Madalina Giosanu, Regional Director, Shanna Craig, Regional Director, Lielin Chester, Director, Oeprations, and Paige Henry, Operation Systems Manager, this session explored practical considerations for townhome boards, including:
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Annual planning, reserves, capital projects and long-term maintenance
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The role of the manager and the board in keeping residents informed
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Resident engagement tools, including community websites and digital resources