Black History Month by Steven Parker, President
As we step into the month of February, I want to take a moment to reflect on the significance of this month’s Social Pillar,Black History Month.
Black History Month is not only a time to honor the remarkable people who have shaped our history but also a chance for us to deepen our commitment to fostering a workplace that values all people.
This commitment extends beyond Black History Month, and we are dedicated to ongoing efforts to create and environment of fairness and equity.
Let’s use this month as a catalyst for positive change, not just within our workplace but in society at large.
Together, we can contribute to building a future with everyone as a part of it.
Thank you for your commitment to making FirstService Residential such a great place to work.
The Power of First Impressions by Jennifer Huerta, VP of Community & Lifestyle
The first impression itself is valuable. However, it is beneficial to go through the process of making a great first impression. From sharpening your sales pitch to improving marketing messages, to hiring the right people, what you go through on your journey to an amazing first impression will lift your business.
When it comes to running a business, you need to have the right strategies and tactics so that you can beat your competitors in the market. However, this is sometimes easier said than done. If you can generate first impressions that are better than the rest, you could cultivate profitable customers for life, so your business can succeed now and going forward.
Social Purpose - School Book Drive
As part of our commitment to social responsibility, we will be hosting a Book Drive benefiting Robert Lunt Elementary (SNV) and Virginia Palmer Elementary (NNV) schools as part of our Social Purpose portion of the Annual Business Meeting on April 5, 2024.
If you are able, please donate new books using the links below.
Robert Lunt Book Drive
Virginia Palmer Book Drive
Your contributions will make a meaningful difference in the lives of these young learners, fostering a love for reading and empowering them to discover new horizons through literature. Thank you for your generosity and support. If you have any questions, please feel free to contact [email protected].
Let's unite in spreading the joy of reading and education to these children in need.
FirstService Residential Relief Fund
The FirstService Residential Relief Fund offers immediate financial assistance of tax-free grants (not loans) to full-time associates working 30 hours or more per week, immediately upon hire, following qualifying events of unforeseen disaster or financial hardship.
This Fund relies on support from FirstService Residential and individual donations made by partners, employees, and/or the general public. Every donation makes a difference, no matter the amount, and combined with the donations of others, helps to provide tax-free grants when they are needed most.
To be eligible, you must meet the following qualifying criteria.
-
You or your eligible dependent (including spouse/domestic partner) were impacted by one of the Qualified Events included in the chart below.
-
Due to the impact of the Qualified Event, you or your eligible dependent incurred one or more of the Qualified Expenses included in the chart below.
-
Your application must meet the following conditions.
-
You are applying within 180 days after suffering an impact from the Qualified Event.
-
You have not been awarded two (2) Standard Grants within a rolling 12-month period.
-
You are not reapplying within 30 days of a rejected application (the grant was not approved or awarded).
-
The Relief Fund is handled by third-party verification and is compliant with IRS guidelines. The grants, up to $3,000, are received tax-free and typically paid within 7-10 days (HR can request escalation for faster payment). A flat $500 for lost wages is also available for bereavement or sickness (if you have to request PTO for a minimum of five days)
To learn more about the Relief Fund or request support, please visit https://www.firstservicerelief.com. For more on the additional benefits that you are eligible for as a FirstService Residential associate, please visit https://fsresidential.sharepoint.com/sites/NevadaFirstSource/SitePages/Benefits.aspx.
Introducing Business Development Director, Rozalynne Ellerbee
We are happy to welcome Rozalynne Ellerbee as our new Business Development Director. Rozalynne brings more than 20 years of experience in Business Development, Sales, and Account Management to FirstService Residential.
Rozalynne has earned a Black Belt in Six Sigma, she is certified in Dimensions of Professional and Solutions Selling from Carew International, and she will earn her Bachelor of Science in Business Administration from the USC Marshall School of Business in 2025.
In her free time, she's a mother of four children, a health advocate, and has a passion for herbalism. She enjoys making her own teas from whole herbs. Rozalynne is also a girl's youth mentor and teaches etiquette classes for various non-profit organizations.
Please join us in welcoming Rozalynne to FirstService Residential.
CAS Associate Appreciation Week Kick-off and Lisa Moore Spotlight
This month, we recognized our CAS team with Community Access Systems (CAS) Appreciation Week! Community Access Systems (CAS) has over 30 years of combined gate repair and installation experience. From installing a pedestrian gate to repairing an automatic or emergency gate, the CAS team, based on the first floor of the Arville corporate office, has the tools and the people to get the job done right. If you have the opportunity, please take the time to introduce yourself to the CAS team this week.
We aimed the spotlight on a few of the CAS associates helping keep our communities happy, gates functioning and traffic flowing. We are happy to feature CAS administrative assistant and Team FirstService Residential Dragonboat team member Lisa Moore as she tells us a bit more about CAS and what she does in her role.