Testimonials

  • For the past five years FirstService Residential, previously known as Rossmar & Graham, has provided our luxury condominium with outstanding, responsive and flexible on-site and back-office management. The total value of their comprehensive services beats self-managed options. Their high-rise experience in the Phoenix metro area surpasses their competition.
    — Board Member
    FirstService Residential managed high-rise in Tempe, AZ
  • Exceptional professionalism in keeping a fair and balanced perspective, a great work ethic, knowledge of state statutes and community documents helps facilitate Board decisions. Excellent follow through on action items. A great asset to our community!
    — Board Member
    FirstService Residential managed community in Scottsdale, AZ
  • Our community manager is great! She gets a lot done and is always punctual and prepared. She has a really good attitude, is on top of her game regarding her industry and is good with the budget and keeping track of the many ups and downs of the association.
    — Board Member
    FirstService Residential managed community in Scottsdale, AZ
  • I was recently added to the board, and one of the very pleasant surprises I've had since joining is working with you and FirstService Residential. Your board packet is great! Materials are comprehensive, well organized and easily understandable, but most importantly, they give us a clear picture of how we're doing and how to plan for the future. You are a pleasure to work with and a great asset to FirstService Residential. I look forward to working with you and making a difference to our community!
    — Board Member
    FirstService Residential managed community in Chandler, AZ
  • As a sitting Board Director for the past two years, and it's Vice President this past year we appreciate First Service Residential willingness to work collaboratively under the direction of our Board, to ensure our gated community is well maintained and taken care of.
    — Board vice president
    AZ
  • As president of our community for the past 4½ years, Ive worked closely with FSR.  Theyve been consistently responsive and professional, and they truly listened to our needs. We asked for a strong property manager, and they delivered our manager has been exceptional and a perfect fit for our community.
    — Community president
    Scottsdale, AZ
  • I spoke with our community manager that works so hard to keep our community looking proper. I come from a background of 30 years in the landscape industry, both commercial, freeway and high end residential sectors. I would like to thank the hard working members of the HOA, for coming through and making our community, one that sets the bar, for all others to try to achieve.
    — Homeowner
    FirstService Residential managed community in San Tan Valley, AZ
  • Just taking a moment to thank you so much for the kind words and the feedback from the board. It's so nice to hear that our efforts don't go for naught and actually do get noticed. So a big thank you to you and the board for being patient and understanding. The positive communication is greatly appreciated!
    — Homeowner
    FirstService Residential managed community in Mesa, AZ
  • Thanks so much for all you do! The place looks great, and we are very impressed by the upkeep on the entire complex. I have been chatting with neighbors, and they all feel the same way. It is a wonderful place to live and we appreciate your help!
    — Homeowner
    FirstService Residential managed community in Phoenix, AZ
  • Thank you (and your administrative staff) for the service to our community. The courteous and professional manner in which you all respond to handling matters is exemplary. The jobs that all of you do and the myriad tasks and services you provide are not easy. I commend each of you for a job very well done!
    — Homeowner
    FirstService Residential managed community in Glendale, AZ
  • Responsive and professional communications always. Attentive to emergency situations. Patient and calculated guidance in community development or legal counsel.
    — Resident
    Buckeye, AZ
  • I gave FirstService Residential a 10 totally because our property manager has been responsive, professional, and truly invested in helping our community run smoothly. Whether it's handling maintenance issues, supporting our board, or simply answering questions with patience and clarity, she consistently delivers great service. Its reassuring to have a Manager that genuinely cares about residents and gets things done right.
     
    — Resident
    Tucson, AZ