We believe property management is about peace of mind. What’s the key? Consistency.
So, how do we provide this to the many communities we serve throughout Ontario?
Consistency in the support you receive
We believe the success of your community depends on a trusted relationship between the board and its property manager. And how can you build a great and trusted relationship with your property manager if they are constantly changing?
At FirstService Residential, we provide the training and support needed for our property managers to succeed. Meaning your community will be in more than capable hands.
Our depth of resources, including regional directors, administrative, financial specialists and more, allow our property managers to spend less time focused on paperwork and more time working with their boards. And ongoing training for our managers ensures they can continue to provide the best service for your community.
Consistency in communication
Good communication and responsiveness go hand in hand with having a trusted relationship with your property manager. After all, they are helping maintain your largest asset, your home. So, when you have questions, you want timely answers.
To help community members get answers more efficiently, our corporations that don't have an on-site property manager benefit from our Resident Support Services (RSS). Designed to help resolve the day-to-day issues of condominium living, the RSS team is made up of local specialized experts.
Consistency in vendor management
We work with our boards every step of they way to make sure they hire the right vendors for the various services the community needs. While we provide our boards with a list of preferred vendors to choose from, the board is welcome to hire whichever vendor they wish, on or off the list.
Our preferred vendors are selected for their dependability in the service they provide and the work they do. As a company it’s not us that benefit from working with these vendors, it’s the condo corporations. We build strong relationships with these vendors so our managed communities can take advantage of valuable savings.
When it comes to vendor relations, we provide our boards with full transparency.
If this is not the type of consistency your current property management company is providing, let’s talk!