Value-Added Services

FirstService Residential is the number one choice for property management in North America. Thousands of community associations – including homeowners associations (HOAs), condominium association and co-ops – choose to partner with us because of our demonstrated commitment to helping communities thrive. Our customized, quality services are instrumental in maximizing property values and marketability, as well as increasing resident satisfaction.

FirstService Residential Connect

Thanks to FirstService Residential Connect, residents have 24/7 access to their community network. In just a few clicks, our secure portal gives residents access to community alerts, seasonal newsletters, payment processing and more! Even better, this digital resources is compatibale on your computer, smartphone or tablet.

24/7 Customer Care Center

Got a question? Get in touch with our Customer Service Center any time, day or night. We'll connect you with a real person who will provide best-in-class service and solutions in a reasonable amount of time.

Public Improvement Districts

If you live in a Public Improvement District (PID) or are looking to create one, allow us to put our knowledge to the test. Our team of experts will collaborate with your local government on your behalf to develop a service plan and budget that's sure to get approval.

Architectural Management

Using our efficient and convenient services, we're the liaison between your association and the Architectural Control Committee to monitor everything from planning to post-construction inspections.

Marketing Services

With a multitude of marketing tools available in today's makrket, the key is choosing the best fit for your community. We offer several creative, customized options to help enhance your association's communication, including lifestyle websites, electronic and printed newsletters, posters, flyers and more.

Security

Our officers are licensed and trained in conflict resolution and customer service while sharing a deep understanding of your community's policies to ensure the safety of residents and their guests.

Community Ambassador Program

It takes a village to keep a community in shape. Every day, FirstService Residential strives to deliver a quality living experience thanks to our hands-on approach. But it doesn't stop there! There's also a group of dedicated people in our Ambassador program who work closely with your property manager to keep your community experience in excellent condition.

 

Lifestyle Services

The recipe for a healthy community starts with a dedicated board, active property managers and engaged residents. But the cherry on top? Community events! Thanks to our lifestyle programming services, a lifestyle manager is at your service to help generate a sense of camaraderie among residents.

Online Voting

Getting clear feedback from residents can be tricky, but as a FirstService Residential client, it doesn't have to be. Experience an online voting platform that's convenient and flexible for every homeowner to lead the conversation about their community.

Outdoor Furniture Program

Whatever your community needs to create a picture-perfect outdoor experience, our Outdoor Furniture Program is available to residents craving the poolside life. Aside from our convenient delivery and setup process, you'll receive high-quality material, outstanding warranties and save 15 percent! 

IT Services

As a FirstService Residential partner, we handle everything your association needs to thrive, including expert information technology (IT) management. Why does this matter? Because our highly skilled IT professionals know what it takes to match your needs with solutions that bring real results.


 

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