FirstService Residential – Texas Community Management

For more than 25 years, people across Texas have been looking to FirstService Residential to manage their communities. The Lone Star State may be historically known for ranches and rodeos, but it now includes plenty of modern communities. FirstService Residential is their management partner of choice. From Dallas-Fort Worth to San Antonio and Houston, FirstService Residential has an experienced team of association management experts, ready to assist you in whatever way we can.
 
We care about the same things you do. If you’re a homeowner looking to enhance your property value, we’ve got you covered with regular community inspections that keep your community always looking its best. We’ll make sure your community pool and fitness room are properly maintained, so you get what you expect out of your featured amenities. We help board members communicate better with residents through the most up-to-date technology platforms including online community newsletters, lifestyle websites and more. We’ll handle all of your budget preparations and management reports and provide guidance and presence at all of your board meetings. We deliver the exceptional service you would expect from the nation’s leading association management company, whether you live in a high-rise, large master-planned community or anything in between.
 
No matter your role in the neighborhood you call home, you can count on FirstService Residential to be there when you need us. That’s our promise to you.

Areas We Serve in Texas

FirstService Residential serves many different kinds of community associations in Texas. We’re here to deliver the best property management solutions for your condominium, high-rise, active adult, lifestyle, or master-planned community, as well as commercial or mixed-use properties. You can find us in the following areas:

  • Austin, including Georgetown, Round Rock, Port Aransas and South Padre Island  
  • Dallas, including Frisco, McKinney, Allen, Plano and Denton
  • Fort Worth, including Keller, Southlake and Mansfield 
  • Houston, including The Woodlands, Kingwood, Katy and Pearland
  • San Antonio, including Schertz, Cibolo, Boerne, Bulverde and areas near Randolf and Lackland Air Force Bases

How our Texas Homeowners Association Management Services Can Help

At FirstService Residential, our job is simple to make your life easier. With all of the time you need to spend focusing on your family and your job, you likely don’t have much left over to worry about the investment that is your home. That’s where we come in.
 
FirstService Residential provides professional association management to all kinds of properties in Texas, including:

Community Associations & HOAs

Every neighborhood is different and yours is no exception. We’ll customize our services to your community’s specific needs, whether you’re in a single-family home, townhome, or condominium. We regularly inspect the property and fairly enforce the standards of your community, so the curb appeal of your investment remains high.

Condominium Associations

No two condominium communities are alike, but they often have similar goals and desires. No matter the size of your condominium, your residents will benefit from our extensive preventative maintenance programs that are aligned with your reserve study, saving you the hassle of unanticipated equipment replacement expenses.  Our services and knowledge of special condominium law will let you enjoy your carefree condo lifestyle instead of spending it running your condominium association.

High-Rise Buildings

High-rise living is hotter than ever! Delivering new levels of convenience and amenities, upscale high-rises in Texas’ finest cities appeal to the most sophisticated urban dweller. Our personalized service is a key part of the best in high-rise. We enhance the property values of your community and the lifestyles of everyone in it. How? Through fair enforcement of your covenants, managing and maintaining your common areas and delivering financial management that makes the most of every association dollar. Our preventative maintenance programs and expertise in managing the complex mechanical systems of a high-rise building will extend the life of your building’s assets and give you peace of mind.

Active Adult Communities

Today’s vibrant older adults have earned their fun in the sun! FirstService Residential is the leading active adult association management partner in Texas. We develop targeted association management and lifestyle programs for your community, including the fitness and wellness programs that are popular with today’s active adults. We manage your amenities, including your spa, swimming pool, tennis court and fitness center, so that your board members and residents can fully enjoy your community instead of managing it.

Lifestyle Communities

Lifestyle communities, with their resort-style recreational, social and wellness amenities steps from home, are becoming ever more popular in Texas. We recognize the unique needs of lifestyle communities, and offer the services they need to run smoothly. Our specialized lifestyle community association management services are specifically geared toward creating experiences that bring residents together. With a dedicated activity director or lifestyle director, we will plan events and programming specifically designed to engage and connect residents in the community. Not to mention, letting us manage your lifestyle community gives you more time to enjoy it!

Master-Planned Communities

Master-planned communities offer their residents an array of options and amenities that aren’t available in many other communities, from sports fields and playgrounds to water parks to social programs. We have experience managing all of those amenities, and more, in a way that will enhance your community’s property values, maintain your curb appeal and improve the lifestyle of every resident. We provide expert services such as strategic planning and financial management that make the most of your association dollars and save you money.  Every master-planned community has access to the services of our dedicated lifestyle division as well, offering assistance with programs and activities tailored to your unique community.

Single-Family Homes

For many people, their home is their single greatest investment – and we treat it that way. As your single-family home community partner, we work with your board to ensure that your community is financially sound, that your vendor agreements maximize the value you get for your money and that your investment has the chance to grow.

Commercial Properties

We apply the same principles that made us the leader in residential property management to commercial property management. Every kind of commercial association, including mixed use developments, business office parks, commercial condominiums, live/work/play communities and master retail centers, will save money through our industry-leading financial management, vendor management and maintenance programs.

Mixed-Use Properties

Today’s urban dwellers want it all residential, commercial, retail and public spaces all in one convenient location. And cities across the U.S. are delivering. The combination of several types of property in one community is a unique challenge to manage. Our specialized experience in mixed-use properties allows us to tailor our proven, professional solutions to your one-of-a-kind community. We can simplify your operations, save your association money through vendor management and budget analysis and enforce your covenants so your community is in harmony.

Texas Homeowners Association Management Services We Offer

We’re not just an association management company; we’re your community partners, here to help mitigate risk and reduce operating costs for your board. We do this by offering you a wide variety of convenient services. You’ll see one of our friendly representatives at every board meeting, helping you communicate with your residents. We’ll help put your board policies in place and plan emergency procedures. We’ll dig into those piles of paperwork by producing management reports, budgets and financial reports. Our dedicated staff will inspect your property and enforce your association rules, while communicating with your homeowners through FSRConnect™, our leading technology resident portal, lifestyle websites and community newsletters. We’ll also coordinate requests for proposal and serve as a liaison between the board and your vendors and sub-contractors. If it needs to be done, we are here to make it happen!
 
At FirstService Residential, we also help build great relationships with association boards by assisting with:

Banking & Insurance Programs
We put your money to work for you, finding the best interest rates and passing the savings back to your community. We also use the power of our insurance partners to ensure you have the best coverage at the best value.

Financial Management Services

We want to help your neighborhood association maintain its financial stability. Our team of accountants and financial experts is here to do just that. We’ll manage your budget, oversee payment of association fees and conduct financial reviews to give your board members peace of mind.

Technology at Your Fingertips

Let our FirstService Residential Connect software help you create an information hub for board members, homeowners and your management team. Our proprietary system allows your residents to access everything from board meeting minutes to maintenance work orders. Your board members will also appreciate being able to log in to FirstService Residential Connect from anywhere, using their smartphones or tablets.

Developer Services

Looking to build a new development? We can help there, too! From site plan review and staffing to the final stages of preparing to open your community, our Developer Services Team is involved in every step of the process. We aim high to help you create an exciting, vibrant community.

Customer Care Center

Our 24/7 Customer Care Center strives to make sure everyone involved in your community comes away from their FirstService Residential experience with a smile. Our Customer Care Center specialists are trained to assist residents with any questions or issues they may have and strive for first call resolution.

Public Improvement Districts

If you live in a Public Improvement District (PID) or are looking to create one, we can put our knowledge of these areas to use for you and your neighbors. FirstService Residential experts will work with city representatives to set up a service plan and budget, helping you get approval from your City Council. We can also help existing PIDs improve amenities and services for all homes in the district.

Architectural Management

Our exclusive architectural department acts as the liaison between homeowners and the board and Architectural Control Committee. This team’s primary goal is to help preserve the overall vision for the community during and after buildout. With our web-based electronic plan tracking and creation of plan and elevation repetition maps, we save our developer partners’ time, which reduces their staffing allocations and costs.  We also streamline the overall process to make it more efficient and faster for requests to be approved, saving homeowners time.

Lifestyle Websites and Newsletters

With a multitude of marketing tools available today, the key is to choose the right approach for your community.  We offer several creative, customized options to help you enhance your association communications, including lifestyle websites, electronic and printed newsletters, posters, flyers and more.

Security

Our security officers provide top-notch service to help ensure residents feel cared for and protected.  They are trained to understand and follow your community’s security policies in a way that shows compassion to both owners and visitors.  These officers are licensed, professional personnel and are fully trained in security, customer service and conflict resolution.

Community Ambassador Program

We know that volunteers for your community are often hard to come by.  Our ambassador program can help with some of your most common volunteer needs.  Pool ambassadors can enforce pool rules, check IDs, test water levels, keep the pool area tidy and organized and more.  If you need help with an event, our ambassadors can assist with setup, ticket collection, cleanup and monitor activities. 
 
Outdoor Furniture Purchasing Program

This exclusive program is designed to meet all your outdoor furniture needs. Communities can save 15% or more on high-quality tables, chairs, umbrellas, lounge chairs and other outdoor furnishings.  Our team can take care of everything from order to delivery and set-up. 
 
Lifestyle Services

We can provide a shared or full-time lifestyle manager who will generate camaraderie in your community.  Going beyond general event planning, your lifestyle manager focuses on the specific interests of the homeowners in your community and creates opportunities for engagement.
 

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