Testimonials

  • The vision for The Lakeside Tower has always been to deliver resort-style living with white glove service to our residents, and FirstService Residential possesses the qualities and experience that will help make this vision a reality.
    Alexander B.
    Realty Capital, TX
  • I wanted to mention that the company used for billing (Account Services*, I believe) has exceptional customer service. I was able to be connected with someone right away and the representative was very friendly and helpful. I’m not sure if your company chooses who they contract with, but my conversation with the representative was so pleasant that I thought it was worth mentioning. *Account Services is run totally in-house at FirstService Residential Texas
    Ashley R.
    Berkshire HOA, Fort Worth, TX
  • Our Community Manager has done such an amazing job taking care of our community.
    Avondale Gardens Vice President, Beth McDow
    Dallas,
  • They are available, outstanding, and helpful. They have expertise that others are not quick to share.
    BellaVita
    Houston,
  • Bridlewood HOA
    FirstService Residential provided us a dedicated manager who is professional and detailed.
    Betty L.
    Bridlewood HOA, TX
  • In our first year with FirstService Residential, our Association experienced an 11% budget surplus as a result of FirstService Residential vast bulk purchasing capacity, savings, competitive bidding on maintenance and capital projects, inventory and risk management and numerous human resource cost containment strategies.
    Board President
    Dallas,
  • http://txboards.com/CD_HallArts
    We're thrilled by this brilliant shout-out of our management partnership with HALL Arts Residences from national award-winning founder & publisher Candy Evans of the influential CandysDirt.com, a site for the truly real-estate obsessed in Dallas and North Texas. http://txboards.com/CD_HallArts
    CandysDirt.com
    HALL Arts Residences, Dallas, TX
  • I have dealt with other management companies that have been sub-par.
    Creekside Village
    Houston, TX
  • Consistent and reliable service. As developers, we appreciate a single point of contact for all management issues whether they're financial or enforcement related.
    D.R. Horton
    The Woodlands,
  • Our manager is very prompt with answers to all our questions. Also prompt getting bids on what has to be done and keeping the board informed of all things. If there has to be something Done she gets right on it. This can only come from good training from the company.
    Elm Grove Townhomes
    Houston,
  • All of the staff at the Woodlands office are very professional and helpful.
    Enclave at Mill Point
    Houston, TX
  • I love the consistent customer service and the proactive nature of needs being addressed.
    Fall Creek
    Dallas, TX
  • I wanted to say thanks for all of your work and sacrifice as you serve so ably on our HOA board. You handle the stress and strain with grace and distinction, and I really appreciate what you do. And Katie, I can sleep better at night knowing that you and your cohorts are taking care of all the facets of maintaining our HOA. Your professionalism and attention to detail is tops!
    Hidden Forest Estates HOA
    Garland, TX
  • The commitment FirstService Residential has made to ensure a smooth transition and the professionalism and follow-through by the team has been exceptional. We have seen more accomplished in our community over this short transition period than we did in the last six months with our prior management company.
    Johnette T.
    HOA President, Canyon Creek Village, TX
  • FirstService Residential has been my go to, exclusive HOA Management Service provider for over a decade and I have never had a reason to have second thoughts due to the outstanding service and the consistent development of staff from those I initially started with to those I deal with today.
    Lee Nichol
    Dallas, TX
  • I have been working with (AMI) FirstService for 14 years and they have provided Marina Village with excellent service, well above normal operations. We can depend on them in any situation to give us the advice we need.
    Marina Village
    Houston, TX
  • I have been a part of the FirstService Residential family for one year now and I would have to say that the people are the reason I would recommend this company.
    Mistletoe Hill
    Fort Worth, TX
  • Every representative I have interacted with has been very knowledgable, professional, and passionate.
    PID 6 - Park Glen
    Fort Worth, TX
  • Just good service and integrity.
    Silverlake Townhomes
    Houston, TX
  • All my interactions with FirstService Residential, formerly known as AMI as long as I have been on the Board have been professional and very knowledgeable.
    South Padre Island Beach Resort
    Houston,
  • Our Community Manager is the best.
    The Aviary
    Dallas,
  • They just provide excellent customer service and management.
    Trails of Fairfield
    Houston, TX
  • There are many things that come up with a HOA and it has been so nice to have a management company and its representative that has your back and you know will steer you in the right direction.
    Versailles Villas HOA
    Dallas,
  • They relieve me of about 90% of the research necessary to manage that HOA, which is required of me. They make the position very easy to handle.
    Villas Master
    Houston, TX
  • Our community managers are kind and compassionate in helping us through challenging situations.
    Vista Ridge Estates
    Dallas,
  • Ashley Meek, Community Manager, Westworth Falls
    Her ability to wrangle the developer for solutions to chronic gate issues, her ownership to help our community, and her offer to walk me through the entire property - I was impressed with FirstService Residential community manager Ashley Meek! 
    Mrs. P, Resident
    Westworth Falls, TX
  • Dana Black, Community Manager, FirstService Residential
    I just want to take the time to tell you that I am very pleased with the service and commitment that Dana Black has provided. Not only is she the Property Manager for Lakeview West, she is a friend.
    William B.
    Lakeview West, TX