Texas property management technology: Discover HODA and Connect

Great partnerships start with communication you can count on. In Texas, our commitment is backed by industry-leading property management technology with FirstService Residential Connect^™ and HODA^®. Together, these integrated platforms keep your property connected, informed, and supported around the clock. By leveraging these innovative solutions, we streamline operations and enhance communication, allowing board members, tenants, and residents to experience a simpler, more efficient approach to community living.
 

About HODA^®, our Homeowner Digital Assistant

At FirstService Residential, we are leading the technological transformation of the property management industry in Texas with innovative solutions like HODA^®, our Homeowner Digital Assistant. HODA^® is designed to provide immediate, reliable support, simplifying life for both residents and board members by delivering instant answers and assistance. This smart technology responds to inquiries 24/7 in any language via text, website chat, and Alexa, which enhances day-to-day communications and allows your property manager to focus on important community objectives. By handling many resident and tenant needs, HODA^® improves operational efficiency and resident satisfaction.
 

HODA^® helps residents and tenants with:

• Profile and communication preferences
   
• Account balances and transactions
   
• Statements and documents
   
• Community information
   
• Amenity bookings
   
• Service requests and work orders
   
• Architectural modifications
   
• And more

About FirstService Residential Connect^™

FirstService Residential Connect^™, our proprietary web-based association management software system, integrates a wide variety of information, communication and management capabilities. Board members, homeowners and management team members can instantly obtain information, handle activities and monitor projects through FirstService Residential Connect^™, which is accessible on a variety of platforms, including computer, smartphone and tablet.
 

Features of FirstService Residential Connect^™

• Interactive Community Website: FirstService Residential Connect^™ provides the tools to create a personalized website portal where residents can obtain information, pay association fees, submit maintenance requests and download association documents. Association managers and board members can also post community news, access board meeting minutes, and other relevant information for residents.
   
• ConnectMobile: Many valuable FirstService Residential Connect features are also available through the ConnectMobile application for iPhone. This application allows association managers to create work orders and violations directly from their phones during community tours.  Association managers and board members can also track inspections, and post and review data instantly.
   
• Resident Alert - Mass Communication Tool: Your association manager can immediately send email or phone notifications to all or selected groups of residents to alert them about timely and important information such as homeowner meetings, weather conditions or service shutdowns. This important feature helps to ensure residents stay informed when it matters most.

How FirstService Residential Connect^™ supports your community:

• Visitor management
   
• Valet services
   
• Concierge request system
   
• Amenity reservation system
   
• Community calendar
   
• Message boards
   
• Community directory

By integrating FirstService Residential Connect^™ and HODA^®, we provide Texas communities with powerful property management technology that transforms communication and simplifies operations. These platforms work together to create a seamless experience, offering 24/7 support for residents while providing board members with robust management tools. Our commitment to innovation means your community is supported by leading-edge solutions designed to enhance efficiency, improve resident satisfaction, and allow your management team to focus on strategic community or building goals.

Discover how First Service Residential, the leading association management company in Texas, can help enhance communication for your community through our technology solutions. Learn More.