We form opinions about people, places and experiences within five seconds following the initial encounter. To ensure a seamless experience for everyone who enters your high-rise, condo, or other residential building, your front desk staff needs to exhibit exceptional service with every interaction - whether it’s the first time someone has entered your building or the hundredth.

Your front desk team serves as the greeters for your building, and they play a large role in setting the expectation of the level of service for your HOA and community management company.

For some tips on choosing the right candidate to represent your building and community, continue reading here.
Friday March 04, 2016