Crisis Management in Multifamily Condo, HOA and Co-op Communities
Have an emergency plan in place.
Fortunately, mass shootings and active shooter situations are rare in residential buildings. That said, it is undeniably worthwhile to take proactive steps to be prepared, including knowing how to respond during an active shooter or crisis situation.
Resolve conflicts before they escalate.
Being able to resolve conflicts and control incidents by finding common ground is also crucial. If a conflict is spiraling out of control, seek assistance from a mediator or conflict resolution specialist before things escalate too far.
FirstService Residential’s Asa Sherwood was recently interviewed by The Cooperator Chicagoland and featured in an article about crisis management and how to handle disruptive or violent incidents.
Read more at: http://chicagocooperator.com/article/crisis-management/