Achieving Excellence

Effective communication fosters better relationships among board members, your residents and property management company, and keeps all parties well informed. Here are the 4 components of a successful communication plan that create effective outreach to all members of your community.

Comprehensive training gives your property manager the tools they need to support your board and resident needs, while creating operational successes.

When your community needs to bring a new manager on board, expert guidance from your property management company will make the process smooth.

When your property begins the process of hiring a vendor, you want to ensure that you're making the best choice possible for your community's benefit. A good vendor will execute your vision on time and budget, whereas a not-so-good one can be the source of lousy quality, unexpected delays, inconvenience, and a whole lot of headaches!

As community managers begin inspection, they note the necessary repairs for winter damage as they make their rounds through the community.

As any board member knows, it can be stressful to work on your annual HOA budget. However, it also provides the opportunity to ensure your community's financial health. Follow these nine template tips to create an HOA budget that keeps your community on track.

Your role as a board member involves a lot of communications. Whether it’s speaking with a board member or drafting up and email, you may be looking to learn or refine some communications skills.

Asessing a new management company takes a few steps. Do it right with our list of best practices for hiring a property management firm.

If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.”
 

When your association's budget is tight, saving even a few hundred dollars is welcome. But what if you could save thousands? Read these tips to improve your association's financial fitness and help you get the most bang for your buck.