Articles

Here’s where you’ll find recent articles about FirstService Residential, as well as our impact on the areas we serve.

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Four Ways to Set Decoration Policies without Ruining the Holiday Party

Posted on Monday December 03, 2018

The holiday season is upon us, and nothing puts you in a festive spirit like pulling your holiday decorations out of storage. Many people derive a sense of community and comfort from seeing familiar decorations at the same time each year.

Tis the Season…Will Your Holiday Packages Arrive Safely and on Time?

Posted on Monday December 03, 2018

It’s that wonderful time of year! Many of us are shopping online to get that perfect gift for our loved ones. And, for those doing last-minute shopping, we don’t want to have to worry that something will go wrong with our deliveries.

 

Building Security Tips for the Holiday Season

Posted on Monday December 03, 2018

Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.

 

Is Your Management Company a Good Communicator?

Posted on Friday November 16, 2018

Is good communication important to your property management company? Use this questionaire to find out.

How to Improve Communication in Your Association

Posted on Tuesday November 06, 2018

As a homeowner, you can do your part to make communication in your community association better. Find out how.

The Do’s & Don’ts of Board Communication

Posted on Tuesday October 23, 2018

Are Residents in Your Condo Corporation Getting the Message? Does your board know the secrets of effectively communicating with residents?

How to Communicate so Residents Listen

Posted on Friday October 05, 2018

Are residents in your community always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?
 

Customer Care: 7 Ways Your Management Company Should “Answer the Call”

Posted on Monday September 17, 2018

If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.”
 

How to Defend Your HOA or Condo Association Against a Cyberattack

Posted on Monday August 27, 2018

You may not think cybercriminals have any interest in your condo or homeowners association (HOA), but don’t be so sure. As a small business, your association may be facing more risk than it did in the past.

5 Tips for Creating Condo and HOA Policies That Make Sense

Posted on Monday July 30, 2018

It’s a common problem that many condo and homeowners’ associations (HOAs) face: rules that simply don’t work as they were intended. Sometimes it’s because they are enforced inconsistently or aren’t enforced at all. Other times it’s because they go too far. At their worst, poorly instituted policies can even cause neighborhood discord.

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