Building Security Tips for the Holiday Season
Posted on Monday December 03, 2018
Security risks increase exponentially during the holiday seasons for high-rise buildings. Many residents travel for the holidays, move to warmer weather during the winter months, or have an influx of guests and family members in and out. These factors make it easy for intruders to make it into the building, especially if there are no procedures in place to track the many people and deliveries in and out of the building.
The Do’s & Don’ts of Board Communication
Posted on Tuesday October 23, 2018
Are Residents in Your Condo Corporation Getting the Message? Does your board know the secrets of effectively communicating with residents?
How to Communicate so Residents Listen
Posted on Friday October 05, 2018
Are residents in your community always aware of upcoming events, construction projects and board meetings? Do they understand their responsibilities and the policies they need to comply with?
Customer Care: 7 Ways Your Management Company Should “Answer the Call”
Posted on Monday September 17, 2018
If your community is managed by a property management company, you probably have an after-hours number you can call for urgent issues. But what if you simply want to take care of day-to-day association business? “People don’t operate in normal business hours anymore,” says Rolando Hernandez, national customer care director at FirstService Residential. “Residents and board members need to be able to take care of community business how and when it’s convenient for them.”
5 Tips for Creating Condo and HOA Policies That Make Sense
Posted on Monday July 30, 2018
It’s a common problem that many condo and homeowners’ associations (HOAs) face: rules that simply don’t work as they were intended. Sometimes it’s because they are enforced inconsistently or aren’t enforced at all. Other times it’s because they go too far. At their worst, poorly instituted policies can even cause neighborhood discord.