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We welcome the opportunity to speak with you further about how FirstService Residential can enhance your community.

Client-Centric Property Management in San Francisco

FirstService Residential is proud to deliver concierge-level property management services to condominium communities and mid- and high-rises in San Francisco. From downtown to the surrounding Bay area, we combine unsurpassed knowledge of the Northern California market with a breadth of experience to bring homeowner associations unrivaled service.

We offer a full scope of HOA property management services, including:

  • Common area maintenance
  • Training, development and supervision of on-site personnel
  • Monitoring vendors and contractor performance
  • Enforcing CC&Rs and Rules & Regulations
  • Obtaining insurance and overseeing claims processing
  • Custom Emergency & Asset Manuals
  • Proprietary property management software with community website tools
  • Implementing package tracking system for deliveries
  • Establishing visitor management systems
  • Overseeing valet services

Talk to us.

Phone: 877 391 3955
Fax: 415 433 7844
Address: 50 California Street, Suite 3550
San Francisco, CA 94111


Get to know our leadership.

KATHRYN HENDRICKSEN, CMCA®, CCAM®, CAMEx

Executive Vice President, Northern California
Email: kathryn.henricksen@fsresidential.com

As FirstService Residential’s Northern California Executive Vice President Kathryn Henricksen, CCAM, has operational oversight of the Sacramento, San Francisco and Bay Area regional offices and is responsible for spearheading continued growth throughout Northern California. She also supervises account executive staff and association on-site teams.

Henricksen brings over 20 years of community management experience with portfolio communities and on-site management. She is on the board and faculty of the California Association of Community Managers (CACM) and holds the professional designations of Certified Community Association Manager (CCAM®). In 2004, Henricksen was the recipient of the CACM President’s Vision Award. She is also a member of the Community Associations Institute and Community Manager’s International Association.



NATALIE VALDEZ-SMITH, CMCA®

Regional Director, San Francisco

Email: Natalie.Valdez-Smith@fsresidential.com

Natalie joined FirstService Residential in 2011 bringing over 20 years of experience in asset and building management, acquisitions, start-ups, along with managing day-to-day operations. Natalie was awarded the Rookie of the Year Vision Award from the California Association of Community Managers in 2012. She received her Bachelor of Arts from San Jose State University and received her MBA from San Diego State University. In her role as the San Francisco Regional Director, she is responsible for all regional operations.