FirstService Residential, North America’s leading property management firm, has been selected to deliver full-service community association management services for Serrano El Dorado Owners' Association. Located in El Dorado Hills, Calif., Serrano El Dorado is one of Northern California’s largest master-planned communities, sprawling across 3,500 acres. The community consists of 4,040 homes with plans to build out to approximately 5,000 homes.
“We are a large and complex community and the decision to contract for management services required extensive thought and review,” said Bryan Payne, Board President. “We sought a community association management company with proven expertise managing communities of our size and scale and a stellar track record of delivering exceptional service levels, operational transparency and a fresh perspective to large master-planned communities. FirstService Residential meets our stringent requirements, and clearly demonstrated a unique ability to deliver on all of our criteria.”
Serrano El Dorado was named The National Community of the Year in 1997 by The National Association of Home Builders' Sales and Marketing Council. It includes miles of walking trails, several gated neighborhoods, a championship golf course and private country club.
“The community of Serrano El Dorado has a long and proud history as one of California’s most prestigious communities,” said Bob Cardoza, FirstService Residential California and West Region President. “Being selected to serve this community and contribute to that tradition is an honor that is not lost on our organization. We feel confident that we can bring to Serrano our own 35+ year history of extensive master planned community management experience and proven service capabilities that will enhance the operations and the overall resident experience.”
Kathryn Henricksen, FirstService Residential Executive Vice President, Northern California added, “Our Sacramento team of experienced professionals is appreciative at the opportunity to partner with the Board of Serrano El Dorado Owners' Association as well as the residents. The trust that the community has placed in us is a testament to the growing number of distinguished clients we serve in this community.”
FirstService Residential manages over 900 associations throughout California. Serrano El Dorado Owners’ Association is an important addition to the FirstService Residential portfolio, expanding the company’s footprint in Northern California.
About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.
With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit
Apr 19, 2016