FirstService Residential, North America’s leading property management firm, has been selected to deliver full-service residential association management services for Metropolis in Los Angeles. FirstService Association Consulting, a division of FirstService Residential, was selected to provide pre-management services.
Metropolis, a Greenland USA development, is one of the largest mixed use projects on the West Coast featuring three residential towers totaling over 1,500 units, a hotel and a retail complex. Its location in downtown Los Angeles places it in close proximity to various cultural, entertainment and sport venues including LA Live and the Staples Center.
Metropolis will offer residents numerous on-site amenities including resort-style pools, large sky parks, cabanas, landscaped grounds, meditation gardens, dog parks, fitness centers, steam rooms, and yoga studios. Residents will also have access to hotel dining options and amenities. The mixed use project will also feature over 70,000 sq. ft. of indoor and outdoor retail space with private elevator access for residents.
The project will consist of a master homeowner association as well as three sub associations representing each residential tower, all of which will be managed by FirstService Residential. The first tower consisting of 308 residential units and hotel is expected to open by the end of the year.
“Metropolis is the marquee residential property in Los Angeles representing urban planning and living at its finest,” said Bob Cardoza, FirstService Residential California and West Region President. “We are honored to deliver our expertise in high-rise association, amenity and building asset management to create a resident experience worthy of such a high profile project.”
“The Metropolis is a game-changer in downtown Los Angeles,” said Andrew Schlegel, Executive Vice President of FirstService Residential California. “The Greenland USA team has created a true, luxury, “live, work and play” community which transforms the local landscape and economy. We look forward to fulfilling Greenland’s vision and providing excellent service to the Metropolis residents.”
FirstService Association Consulting will provide a range of pre-management services for the master and sub associations. Services include the creation of community and design guidelines, election and amenity policies as well as reviewing the Covenants, Conditions & Restrictions (CC&Rs). Engineering services include commissioning the building as well as the creation of emergency preparedness procedures and building maintenance programs. FirstService Association Consulting will also provide information technology services ensuring proper building network set up. In addition, human resource support will be provided through staff procurement, training and onboarding.
Katie Ward, President of FirstService Association Consulting added, “For nearly three decades FirstService Association Consulting has been the trusted partner of the country’ s most prominent developers,” Ward continued, “We are excited at the opportunity to provide the guidance, expertise and collaboration necessary to bring Greenland USA’s vision of the Metropolis to life.”
About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.
With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit
About FirstService Association Consulting
FirstService Association Consulting collaborates with national and local builders and developers, as well as FirstService Residential clients, to provide comprehensive and insightful association planning for the sustainability of planned HOA developments. FirstService Association Consulting expertise includes budget preparation, financial planning, engineering services, asset management, and consulting for properties of all types and sizes. For more information, visit
Sep 27, 2016