FirstClass

To further the professional development of our team, we provide ongoing training through our proprietary FirstClass, recognized as the industry’s most comprehensive internal training program. Team members take online courses and instructor-led webinars designed to build their skills and knowledge, enhance their service delivery and further their personal career goals. Training courses are available in a wide variety of subject areas, including:

  • Leadership Training
  • Customer Service Skills
  • Office Productivity
  • Communication Techniques
  • Logical Problem Solving
  • Effective Time Management
  • Understanding Financial Statements
  • Group Decision Making

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