Manager Checklist

For continued success

Use this checklist to learn more about how we develop effective property managers and the support they receive, which can foster their continuous improvement and ensure their long-term success.

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FirstService Residential is North America’s property management leader, partnering with more than 8,500 communities across the U.S. and Canada. HOAs, community associations, condos and strata corporations rely on our extensive experience, resources and local expertise to maximize their property values and enhance their residents’ lifestyles. Dedicated to making a difference, every day, we go above and beyond to deliver exceptional service.

Making a Difference. Every Day.

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Board Member Education

Search our archive to read articles about the topics that matter most to you: budgeting, communication, insurance, preventive maintenance, building community and more!

August 20, 2020
The COVID-19 pandemic is creating financial impacts that we won’t fully understand for a long time. Learn how to maintain your budget in the "Era of Social Distancing."
Maintaining Your Budget in the Era of Social Distancing
March 17, 2020
You love your managed community or high-rise building! But obviously, living in proximity to other people can come with challenges, especially during cold and flu season. As a board member, you want to help keep your residents healthy and your community running smoothly. Read on to learn 4 ways to do that.
 
4 Ways to Keep Your Community or High-Rise Safe and Clean
February 25, 2020
There are numerous reasons why working with a management company can help your community achieve its vision and goals. Read on to learn 6 of the major benefits you can experience when you transition from managing your own staff to having a staff ran by a management company.
 
6 Major Benefits of Converting Your Staff to a Management Company
January 21, 2019
You want your community association to be successful. All board members do. You know that means watching the finances carefully and maintaining the property. But do you think about effective board communication as an ingredient in your recipe for success? It is!
How to Communicate: What Your Board Should Know and Do
August 20, 2018
No board wants to raise fees. But costs go up – or do they? Learn how cost containment can help keep your TN HOA fees from increasing. 
Stop! Before Raising Association Fees, Try Cost Containment
July 03, 2018
You may be unaware that you are opening up all of your emails to scrutiny. When using a personal or work email address to conduct association business, there is a potential liability involved.
Email Communication
July 03, 2018
Planning for emergencies is step one. Your board also needs to know how to manage those New Jersey high-rise emergencies when they happen.
 
It’s Not Just Planning: Take Your High-rise Emergency Management to the Next Level
July 02, 2018
A good emergency plan is critical to the safety of your Pennsylvania high-rise residents and property. Learn how to create one and execute it today.
Emergency Preparedness: What You Need to Know & How Your Management Company Can Help
May 17, 2018
Every community has at least one. You know who they are: the squeaky wheels, the complainers, the busybodies. Difficult residents are a fact of community life. 
Difficult Residents: Good Communication Makes All the Difference
April 03, 2018
Part of your job as a board member is ensuring the safety of residents in your community association. To that end, it’s important to educate homeowners about possible fire risks and the steps they can take to prevent fire hazards in their homes.  Chances are that fire safety isn’t top of mind for residents. However, home fires are more common than most people realize.
Promoting Fire Safety in Your Community Association
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New Downloadable Items!

Download shareable guides, infographics and success stories or watch webinars about issues that affect your community or building.
Maintenance & Capital Improvements

Enhancing Property Values

Budget & Assessments

Making Your Money Work for You

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