We create a powerful central database – and lifeline – throughout your community with FirstService Residential Connect™, our proprietary property management software solution. By connecting homeowners, Board and committee members with our management team, this innovative technology tool – instantly available via computer, smartphone or mobile device – expands communications and provides immediate access to community information, amenities, resident data, and other key documents and records. In addition, FirstService Residential Connect™ improves project and vendor management, streamlines operations, increases resident and community security, and more. To ensure privacy and exclusivity to your community, the system utilizes a secure connection and requires qualified users to enter their unique credentials to gain access. The system’s key features include:
With one phone call or email, your community manager can alert the entire community, or a specific group of residents, about anything from meetings, weather alerts, service shutdowns to emergency situations requiring immediate action. Attachments can also be included in emails, which saves your association the costs of postage.
FirstService Residential Connect™ also provides a professional and user-friendly community website for homeowners. Residents can manage their account balances, pay assessments and download community association documents. In addition, your community manager and Board members can post news, Board meeting minutes, community calendars, capital projects, etc.
Many FirstService Residential Connect™ features are also available in a mobile application for iPhone called ConnectMobile. Community association managers can use this property management software to instantly create violations and work orders with photos as they tour their communities. In addition, Board members and your community manager can track the status of work orders and violations and archive documents and photos through a simple web control panel. ConnectMobile can also be used to create, manage and track architectural modification requests and community inspections.
If your community would benefit from additional services, we also offer the following:
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