FAIRFAX, Va. (Feb. 4, 2019) – FirstService Residential, the leading property management company in North America, announced that the Washington Metropolitan chapter of the Community Association Institute (WMCCAI) presented its 2018 Community Associations of the Year awards. The Montebello Condominium Community was the recipient of the ‘Very Large Community Association of the Year’ and ‘Communicator of the Year’ awards this year.

Montebello Condominium Association is a 1,016-unit resort-style living community located in Alexandria, Virginia. Managed by FirstService Residential, it features a clubhouse, bowling alley, indoor/outdoor pools, fitness center, restaurant and hair salon, all in a wooded environment.  

“I’m always proud when one of our managed communities is recognized for their impact on the industry and deploying best practices,” said Arthur Dubin, market president, FirstService Residential. “We’re thrilled to be a part of their on-going success! A very hearty and well-deserved congratulations to the entire Montebello community.”

The ‘Very Large Community Association of the Year’ award is given to communities that follow and showcase the best practices of the industry as stipulated by CAI. This includes obtaining top scores in financial management, governance, communication to and from residents, facility management, risk control, leadership and management.

The “Communicator of the Year’ award is given to communities that engage in communication best practices. Montebello Condominium distributes a monthly newsletter containing timely information for the community, neighbor features, survey results, and more. With their communication system they can send out emails, emergency text messages and monthly calendars. In addition, they are able to receive work-order requests, comments and suggestions from residents. The board conducts town hall meetings and always welcomes feedback from their residents. A focus on communication and customer service has become their way of life.   
About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.

With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit www.fsresidential.com.
Feb 04, 2019