Kim Palmieri Promoted to Director of Sales at FirstService Residential

Monday July 13, 2026
FirstService Residential, North America's leading residential community association management company, is pleased to announce the promotion of Kim Palmieri to Director of Sales. In her new role, Palmieri will lead sales strategy, operations, and team development across the company's East Region footprint, providing leadership and support to business development representatives and business development directors focused on condominium and homeowners association communities.

Kim Palmeiri This promotion reflects FirstService Residential's continued investment in its sales organization and commitment to delivering exceptional service and results. As Director of Sales, Palmieri will spearhead strategic sales initiatives while helping strengthen and expand the company's business development efforts. Her leadership will enhance specialization across key market segments, create greater capacity within the sales organization, and support new opportunities for growth as the company continues to scale its business.

Palmieri brings more than 30 years of experience with FirstService Residential, during which she has made significant contributions across multiple areas of the organization. Throughout her tenure, she has played a pivotal role in building and developing the high-performing sales team that serves as a foundation of the company's success today.

"Kim has consistently demonstrated outstanding leadership, dedication, and a deep commitment to our people and our clients," said Michael Mendillo, President, East Region, FirstService Residential. "Throughout her career, she has been instrumental in driving sales success while fostering the collaborative culture that sets FirstService Residential apart. Her extensive industry expertise, operational excellence, strategic vision, and understanding of the sales process make her an invaluable leader and trusted advisor across our organization."

As Director of Sales, Palmieri will continue to report to David Calloway, Regional Vice President of Sales.

"I am honored and grateful for the opportunity to serve in this new role," said Palmieri. "FirstService Residential has built an incredible culture centered on people, service, and excellence. I look forward to supporting our talented teams, strengthening our partnerships with boards, and helping drive continued growth while enhancing the experience we deliver to the communities we are privileged to serve."

"Kim's passion for our business, unwavering commitment to excellence, and decades of experience make her exceptionally well-suited for this role," said Calloway. "She has earned the respect of colleagues throughout the organization and has played an important part in shaping our sales success. I cannot think of a more deserving person for this opportunity. This new role will allow Kim to make an even greater impact while strengthening the support, resources, and leadership available to our sales team."

Palmieri's promotion underscores FirstService Residential's ongoing commitment to developing talent, empowering leaders, and delivering innovative solutions that help communities thrive. Her leadership will play an important role in advancing the company's growth strategy and supporting continued success across the East Region.

FirstService Residential is simplifying property management. Its hospitality-minded teams serve residential communities across the United States and Canada. The organization partners with boards, owners, and developers to enhance the value of every property and the life of every resident.
 
Leveraging unique expertise and scale, FirstService serves its clients with proven solutions and a service-first philosophy. Residents can count on 24/7 customer care and tailored lifestyle programming, amenity activation, and technology for their community’s specific needs. Market-leading programs with FirstService Financial, FirstService Energy, and special districts teams deliver additional levels of support.
 
Boards and developers select FirstService Residential to realize their vision and drive positive change for residents in the communities in their trusted care.
 
FirstService Residential is a subsidiary of FirstService Corporation (NASDAQ and TSX: FSV), a North American leader in providing essential property services to a wide range of residential and commercial clients.
 
Jul 13, 2026