Baltimore, MD - FirstService Residential, the leading property management company in Maryland and Delaware, hosted an educational roundtable focused on high-rise management best practice sharing. The three hour session was attended by board members from numerous high rise buildings in Baltimore and several FirstService Residential High Rise Division executives and community manager associates. The board members represented buildings currently managed by FirstService Residential as well as properties currently managed by other firms or self-managed. The informative session was moderated by FirstService Residential Maryland & Delaware President Trent Harrison and MidAtlantic President Michael A. Mendillo.

The session was held at 414 Water Street Residential Condominium Association located in the heart of Baltimore. This contemporary condominium building features over 300 units with stunning views of Baltimore, as well as access to dining, nightlife, entertainment, and cultural attractions.  Residents enjoy building amenities including gourmet kitchens, crown molding, ceramic tile flooring, stainless steel appliances, fitness center, two-level cascading pool, on-site business center, and party room.

The agenda was developed based on feedback from attendees. Topics included rentals in condominium associations and the best approach for striking a balance between the best interests of the association and owners, insurance policies and the Maryland Condominium Act, and collections best practices. The knowledge sharing amongst attendees was robust and the takeaways were numerous. The overarching themes were knowledgeable proactive management, as well as communication and collaboration between the board, management associates and owners.

"This event was definitely worth my time and I plan on bringing other board members to future events. The board members shared their successes and failures which will help all of us better manage our associations,” said Joe Werner, President of Penthouse Condominiums. “FirstService Residential is a pioneer in putting on events like this so we can share information with our colleagues from other high rise condominium associations."

“We firmly believe the sharing of best practices and knowledge is how we hone our skills, deliver better value to our clients and take property management to new heights,” said Trent Harrison, President FirstService Residential Maryland & Delaware.

“The dedication shown and willingness of volunteer board members to take the time to participate in our roundtables inspires us to strive for excellence in all we do,” said Michael A. Mendillo, MidAtlantic President of FirstService Residential. He added, “We will continue expanding our roundtables throughout our region to communities of all types including high rise, lifestyle, active adult, large scale, condominium and home owner associations and communities.”

For Education Board Member Roundtable photos, please visit our Facebook page.

About FirstService Residential
FirstService Residential, previously known in Maryland and Delaware as Wentworth Property Management, is a subsidiary of FirstService Corporation, a global leader in the rapidly growing real estate services sector, one of the largest markets in the world.  As the largest residential property manager in North America, FirstService Residential oversees more than 6,000 properties and 1.5 million residential units across 21 U.S. states and three provinces in Canada. The company has more than 12,000 employees driving local market expertise and managing in excess of $6 billion in annual budgets. For more information, visit
Nov 19, 2013