Our Clients’ Opinions Count

To improve our service on an ongoing basis, we ask our clients for feedback about the quality and delivery of the service we provide.  Below are testimonials about FirstService Residential from some of the residents, homeowners and Board members of our managed communities throughout the state of Florida.  
 

“I think listening to the Board about the property is one of the most important things that FirstService Residential does. Over the past two years, FirstService Residential has gained my trust and I look forward to a long relationship.” Michael Boland, VP of Pinnacle at Carrollwood
Tampa, FL
"FirstService Residential's accuracy in reporting and the extra effort it makes in notating a complex association with multiple accounts is truly amazing. Having financials at my disposal that are so clear enable me to quickly fulfill my responsibilities as a Treasurer. My motivation to perform my duties has never been higher!" Brian Bishop, Treasurer, Windemere Owners Association, Inc.
Perdido Key Island
"I want you to know that we had listed our condo for sale before FirstService Residential took over, due to the poor maintenance at Sanctuary. But because of your hard work, and that of your team, we took the condo off the market. In fact, we are now planning to buy a cabana because we plan to stay for a while. Thank you for everything you do!" Danner Brooks, Sanctuary by the Sea
Santa Rosa Beach, FL
"None of the incredible strides forward we have made here at Sugar Beach in the last 18 months would have happened without the absolute dedication and tenacity of FirstService Residential’s management staff. I cannot speak highly enough of their amazing knowledge, skill and dedication to us. I truly love them!” Mike Felling, Treasurer, Sugar Beach Owners Association
Panama City Beach, FL
"Our Board, and more importantly many of our owners, were disappointed with the service provided by our prior management company. After interviewing several potential new management companies, we were quite pleased with FirstService Residential's presentation, dedication, and commitment to high-quality service. Realizing they are the largest property management company in North America, we were assured that FirstService Residential had the necessary tools to ensure our success and were the right fit to improve our community." Chan Tinkle, President, Tuscany at Iness Brook Condominium Association
St. Petersburg, FL
I'm confident that I speak for the entire Board when I say that we are consistently delighted with the care that FirstService Residential shows our property. Your sited representatives are cheerful, efficient and professional, and it speaks SO very highly of your organization! Dan Philips, President of the Board of Directors, Water's Edge at Deerfield Beach
Pompano Beach
“FirstService Residential is great at following through, at getting everything in line, and at monitoring the neighborhood. There is a manager at every meeting. I feel like they are doing more than is necessary and going the extra mile to satisfy us. I am very pleased." Dennis Ringwelski, VP of Lakeforest Point at St. Lucie West
Port St. Lucie, FL
"Kolter has partnered with FirstService Residential for years on all of our high-rise developments. The process from the start-up through turnover to the ownership as well as the daily interaction with the project teams they have assembled have always far exceeded our expectations. I highly recommend FirstService Residential." Ed Jahn, Senior Vice President, Kolter Urban
Florida
FirstService Residential's sited staff is excellent at performing their management duties. Their guidance led to Waterchase being recognized as a 2014 Communities of Excellence winner in the Family Friendly category! Ginger Perkins, VP, Waterchase Master POA
Tampa. FL
“FirstService Residential is the best management company we’ve ever had! The experience with them has simply been great.” Herbert Michaelson, President Burgundy B
Delray Beach, FL
“FirstService Residential's proactive strategic program improved our budget and business plan for cost-effective maintenance. Their strong relationship with a preferred vendor helped us finance a $500K + project and avoid a special assessment.” Duncan Bossle, President Forest Ridge Master HOA
Davie, FL
“Our commitment to providing unmatched customer service is the very reason we have chosen to partner with FirstService Residential to manage several of our communities – to deliver the best homeowner experience. Mattamy Homes chose to work with FirstService Residential because it came highly recommended by an area developer and we felt the company shared our vision.” Kerry Soltis, Marketing Manager for Mattamy Homes
Jacksonville, FL
"The difference between our old management company and the breath of fresh air you have brought to our community, illustrates the difference in a modern understanding in management practices - which you excel in - and the worthless, lackadaisical, don't care attitude that was the old." Mark Gianassi, Owner, 530 East Central Condominium Association
Orlando
“I think listening to the Board about the property is one of the most important things that FirstService Residential does. Over the past two years, FirstService Residential has gained my trust and I look forward to a long relationship.” Michael Boland, VP of Pinnacle at Carrollwood
Tampa, FL
“I can call any member of the team anytime and get immediate attention! Their help with our annual budget process and ability to save us money and maintain quality have enhanced our property values. We've never had a management firm that has come close to their professional standards and work ethic.” Norma Hall, President of Lantana Oceanfront Condominium
Indian Harbor Beach, FL
“I am extremely pleased with the professionalism and expertise of FirstService Residential. Their primary goal is their commitment to excellence for their communities.” Janie Greenleaf, President of Southview Condominium Association, Inc.
Aventura, FL
“FirstService is always available to answer all of our questions and to give us sound advice. Their best asset is their people.” Pablo Flaifel, Secretary for Crescent Cove Condominium
Coral Springs, FL
“FirstService Residential has been terrific for our community! Especially in banking, insurance and pest control. They also provide a great deal of guidance in preparing our annual budget, which saves us time and money.” Elliot D. Graff, Treasurer for Cascade Lakes
Boynton Beach, FL
"FirstService Residential delivers excellent service, is dedicated, and possesses an incredible willingness to make everything right." Paul Klein, Vice President, Hamptons South
Aventura, FL
"I am very appreciative of our staff's efforts to make sure Verona is a nice place to live. I have been a resident since May 2000, and I can certainly appreciate when matters are handled properly. We are very lucky to have such a great staff take care of our building; they work hard to keep an older building in order and everything running smoothly. I think we have a very special staff." Resident
Verona at Deering Bay, Coral Gables
The resources at FirstService Residential's disposal are something no association should go without. We did,and we got nowhere. In addition,the regional director and the property manager assigned to us were tireless in making the building a better place to live,including guiding us through some very delicate matters with unprofessional contractors. FirstService's personnel and corporate knowledge were simply indispensable. Richard Rodriguez, Director, Biscayne 21 Condo
Miami, FL
“Hiring FirstService Residential was the best decision our board ever made – they reduced our vacancy rate by 28% and our delinquencies by $350,000, and our property values are at an all-time high!” Roger Holladay, President, Waters's Edge at Deerfield
Deerfield Beach, FL
"FirstService Residential has demonstrated its depth by delivering backup, flexibility and support in procurement and financing." Treasurer, Key Biscayne Commodore Club Condo I
Key Biscayne, FL