Florida property management technology and software

Great partnerships start with communication you can count on. In Florida, our commitment is backed by industry-leading property management technology with FirstService Residential Connect^™ and HODA^®. Together, these integrated platforms keep your community connected, informed, and supported around the clock.

FirstService Residential Connect^™ links board members, residents, and management teams with essential community information and operational tools, accessible anywhere, while HODA^®, our Homeowner Digital Assistant, responds to resident inquiries anytime, in any language.

With these technology solutions, your property manager can focus on board objectives and community-wide operations. When FirstService Residential Connect^™ and HODA^® work together, you get seamless communication, streamlined operations, and a stronger resident experience throughout your community.
 

About HODA^®, our Homeowner Digital Assistant

At FirstService Residential, we are leading the technological transformation of the property management industry with innovative and easy-to-use solutions like HODA^® , our Homeowner Digital Assistant. HODA^® is designed to provide immediate, reliable support to board members and residents, responding to inquiries 24/7 in any language via text, website chat, and Alexa. This smart technology enhances day-to-day communications and information sharing, resolving 90% of inquiries at first contact. By handling many resident needs, HODA^® allows your property manager to focus on important board objectives and community-wide operations, making your life easier, not more complicated.

HODA^® helps residents with:

• Profile and communication preferences
   
• Account balances and transactions
   
• Statements and documents
   
• Community information
   
• Amenity bookings
   
• Service requests and work orders
   
• Architectural modifications
   
• And more

About FirstService Residential Connect^™

Managing and living in your Florida community is easier with FirstService Residential Connect^™. This integrated portal provides residents and board members with direct access to view account balances, reserve amenities, and place service requests. For our management teams, Connect’s associate portal offers powerful software tools, including mass communication capabilities and streamlined vendor payment systems. By simplifying key tasks and improving information access, Connect enhances the community living experience for residents and provides robust support for board members.

• Resident Alert - Mass Communication Tool

  Property managers instantly deliver notifications or immediate emergency alerts via email or phone to all or selected residents. In addition, email notifications can include attachments to save your community the costs of postage.
   

• Interactive Florida Community Website

  FirstService Residential Connect^™ can create a community website where your residents can pay their association fees, manage their accounts, submit maintenance requests and download association documents. Your property manager and board members can post community news, board meeting minutes and other important information for residents and homeowners.
   

• ConnectMobile (Violation/Work Order/Architectural/Inspections)

  The ConnectMobile application for iPhone offers many of FirstService Residential Connect’s most valuable features. For example, your property manager or board members can instantly create work orders and violations, track inspections, post and review data and more - directly on their phones during community tours and inspections.

By integrating FirstService Residential Connect^™ and HODA^®, we provide Florida communities with a powerful technology suite that transforms communication and simplifies operations. These platforms work together to create a seamless experience, offering 24/7 support for residents while providing board members with robust management tools. Our commitment to innovation ensures your community is supported by leading-edge technology designed to enhance efficiency, improve resident satisfaction, and allow your management team to focus on strategic community goals.