• After a particularly horrible experience with another management company, our HOA board researched replacements and one stood out from the rest: FirstService Residential. In the complex & tumultuous world of property management, FSR has provided great service. As a board member, I feel confident they are looking after our best interests. In addition to our rockstar CAM, we have a whole team of experts to consult in all areas (finance, insurance, etc.) with many years of experience between them. We get timely answers and good advice. The board gives the direction & makes the ultimate decisions, but our partnership with FirstService Residential has been invaluable to our HOA.They help us navigate developer-turnover issues and move forward to making our community solid. Highly recommend.

    Cathy Zapata
    Panama City Beach, FL
  • I had the pleasure of working with FirstService as a board member of a community in Central Florida for the past year. The partnership with FirstService (and specifically our Community Association Manager) was wonderful and the knowledge that they passed along was invaluable. Having worked with other property management companies at my previous residence, I can honestly say that FirstService has been by far the most dedicated and responsive management company that I have ever dealt with. With that being said, if you are looking for a company that will take pride in your community… Look to FirstService as your resource :-)

    Seth Richardson, board member
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    Google Review

    I have had the opportunity to live in different condos during my life, each one with different management services. FirstService Residential by far has been the best one. I am very happy to have them manage our building and are very grateful to each and every one of the team members. All of them always have a very happy, pleasant and helpful attitude which is great.

    Hugo Bravo
    Hollywood, FL
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    Google Review
    Ever since First Service came into the building, there is a noticeable difference. Personnel, maintenance, communications. Very professional people. All employees at the front desk and maintenance, helpful, willing, friendly...Impressive team.

    Rolando Henao
    Miami, FL
  • I read a lot of articles about what is going on in this world locally, nationally and internationally. Some of the news is most distressing which brings me to what is on top of my “gratitude list.” I live at Gables Waterway Towers at 90 Edgewater Drive and want to give a loud shout out of gratitude to the management and staff who work there and who are simply wonderful. They care about us and I am most grateful to them, especially in these uncertain times, for giving me a very important feeling of security. Thank you!
    Merle Wexler, resident, Gables Waterway Towers
    Coral Gables, FL
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    Google Review

    First Service Residential is new on board to our community. I am looking forward to the improvements they will be making moving forward. They are a breath of fresh air. It has only been one month; however, I already can see this company is exactly what we need for our community.  I LOVE their 24-hour customer service, they are so professional, and I like that they respond to issues quickly. I am really excited to have them on board as our property management company. 

    Georgia Scott
    Boca Raton, FL
  • FirstService Residential's accuracy in reporting and the extra effort it makes in notating a complex association with multiple accounts is truly amazing. Having financials at my disposal that are so clear enable me to quickly fulfill my responsibilities as a Treasurer. My motivation to perform my duties has never been higher!
    Brian Bishop, Treasurer, Windemere Owners Association, Inc.
    Perdido Key Island, FL
  • Our Board, and more importantly many of our owners, were disappointed with the service provided by our prior management company. After interviewing several potential new management companies, we were quite pleased with FirstService Residential's presentation, dedication, and commitment to high-quality service. Realizing they are the largest property management company in North America, we were assured that FirstService Residential had the necessary tools to ensure our success and were the right fit to improve our community.
    Chan Tinkle, President, Tuscany at Iness Brook Condominium Association
    St. Petersburg, FL
  • I'm confident that I speak for the entire Board when I say that we are consistently delighted with the care that FirstService Residential shows our property. Your sited representatives are cheerful, efficient and professional, and it speaks SO very highly of your organization!
    Dan Philips, President of the Board of Directors, Water's Edge at Deerfield Beach
    Pompano Beach, FL
  • I want you to know that we had listed our condo for sale before FirstService Residential took over, due to the poor maintenance at Sanctuary. But because of your hard work, and that of your team, we took the condo off the market. In fact, we are now planning to buy a cabana because we plan to stay for a while. Thank you for everything you do!
    Danner Brooks, Sanctuary by the Sea
    Santa Rosa Beach, FL
  • FirstService Residential is great at following through, at getting everything in line, and at monitoring the neighborhood. There is a manager at every meeting. I feel like they are doing more than is necessary and going the extra mile to satisfy us. I am very pleased.
    Dennis Ringwelski, VP of Lakeforest Point at St. Lucie West
    Port St. Lucie, FL
  • FirstService Residential's proactive strategic program improved our budget and business plan for cost-effective maintenance. Their strong relationship with a preferred vendor helped us finance a $500K + project and avoid a special assessment.
    Duncan Bossle, President Forest Ridge Master HOA
    Davie, FL
  • Kolter has partnered with FirstService Residential for years on all of our high-rise developments. The process from the start-up through turnover to the ownership as well as the daily interaction with the project teams they have assembled have always far exceeded our expectations. I highly recommend FirstService Residential.
    Ed Jahn, Senior Vice President, Kolter Urban
  • FirstService Residential has been terrific for our community! Especially in banking, insurance and pest control. They also provide a great deal of guidance in preparing our annual budget, which saves us time and money.
    Elliot D. Graff, Treasurer for Cascade Lakes
    Boynton Beach, FL
  • FirstService Residential's sited staff is excellent at performing their management duties. Their guidance led to Waterchase being recognized as a 2014 Communities of Excellence winner in the Family Friendly category!
    Ginger Perkins, VP, Waterchase Master POA
    Tampa, FL
  • FirstService Residential is the best management company we’ve ever had! The experience with them has simply been great.
    Herbert Michaelson, President Burgundy B
    Delray Beach, FL
  • I am extremely pleased with the professionalism and expertise of FirstService Residential. Their primary goal is their commitment to excellence for their communities.
    Janie Greenleaf, President of Southview Condominium Association, Inc.
    Aventura, FL
  • Our commitment to providing unmatched customer service is the very reason we have chosen to partner with FirstService Residential to manage several of our communities – to deliver the best homeowner experience. Mattamy Homes chose to work with FirstService Residential because it came highly recommended by an area developer and we felt the company shared our vision.
    Kerry Soltis, Marketing Manager for Mattamy Homes
    Jacksonville, FL
  • The difference between our old management company and the breath of fresh air you have brought to our community, illustrates the difference in a modern understanding in management practices - which you excel in - and the worthless, lackadaisical, don't care attitude that was the old.
    Mark Gianassi, Owner, 530 East Central Condominium Association
    Orlando, FL
  • I think listening to the Board about the property is one of the most important things that FirstService Residential does. Over the past two years, FirstService Residential has gained my trust and I look forward to a long relationship.
    Michael Boland, VP of Pinnacle at Carrollwood
    Tampa, FL
  • None of the incredible strides forward we have made here at Sugar Beach in the last 18 months would have happened without the absolute dedication and tenacity of FirstService Residential’s management staff. I cannot speak highly enough of their amazing knowledge, skill and dedication to us. I truly love them!
    Mike Felling, Treasurer, Sugar Beach Owners Association
    Panama City Beach, FL
  • I can call any member of the team anytime and get immediate attention! Their help with our annual budget process and ability to save us money and maintain quality have enhanced our property values. We've never had a management firm that has come close to their professional standards and work ethic.
    Norma Hall, President of Lantana Oceanfront Condominium
    Indian Harbor Beach, FL
  • FirstService is always available to answer all of our questions and to give us sound advice. Their best asset is their people.
    Pablo Flaifel, Secretary for Crescent Cove Condominium
    Coral Springs, FL
  • FirstService Residential delivers excellent service, is dedicated, and possesses an incredible willingness to make everything right.
    Paul Klein, Vice President, Hamptons South
    Aventura, FL
  • I am very appreciative of our staff's efforts to make sure Verona is a nice place to live. I have been a resident since May 2000, and I can certainly appreciate when matters are handled properly. We are very lucky to have such a great staff take care of our building; they work hard to keep an older building in order and everything running smoothly. I think we have a very special staff.
    Verona at Deering Bay, FL
  • The resources at FirstService Residential's disposal are something no association should go without. We did,and we got nowhere. In addition,the regional director and the property manager assigned to us were tireless in making the building a better place to live,including guiding us through some very delicate matters with unprofessional contractors. FirstService's personnel and corporate knowledge were simply indispensable.
    Richard Rodriguez, Director, Biscayne 21 Condo
    Miami, FL
  • Hiring FirstService Residential was the best decision our board ever made – they reduced our vacancy rate by 28% and our delinquencies by $350,000, and our property values are at an all-time high!
    Roger Holladay, President, Waters's Edge at Deerfield
    Deerfield Beach, FL
  • FirstService Residential has demonstrated its depth by delivering backup, flexibility and support in procurement and financing.
    Treasurer, Key Biscayne Commodore Club Condo I
    Key Biscayne, FL