Industry-Leading Training for Board Members and Associates
Ongoing education is part of the FirstService Residential Illinois philosophy. Our focus on training includes providing our associates and Board Members with best-in-class training programs to advance their knowledge, skills and service delivery.
Highly Trained Professionals Deliver Stellar Client Service
FirstService Residential Illinois team members enhance both their job performance and professional development by participating in our in-house associate training program, considered the best in the industry. This high-level training helps us ensure that our team is comprised of skilled and knowledgeable leaders who consistently deliver high levels of service.
Our property managers receive advanced training through PM 101, a focused 35-course training program specifically designed for their needs. The program includes all aspects of association management, with a curriculum centered on the most current knowledge available. This training helps ensure your property manager has the best resources to lead and deliver highly effective service to your community.
We also provide training for your Board Members to advance their knowledge and skills in a variety of critical areas, such as management, financial and legal, to help them succeed in their association roles.
Association Board Training
As Chicagoland’s leading residential property management company, we are committed to providing Boards with the tools and resources to ensure the success of their communities. We host informational seminars to support Board Members and increase their knowledge, thereby helping to fulfill their association responsibilities and make informed decisions.