FirstClass

Associates of FirstService Residential Illinois continuously increase their knowledge and performance by attending the proprietary FirstClass, recognized as the industry’s most comprehensive training program for associates.  Attendees can access a wide variety educational content, resources, assessments and webinars to become more proficient in their current roles and achieve their future career goals.  Courses are available in the broad array of topics and subject areas, including:
 

• Leadership Training
• Communication Techniques
• Customer Service Skills
• Logical Problem Solving
• Group Decision Making
• Effective Time Management
• Understanding Financial Statements
• Office Productivity