Maintaining civility and unity within communities has increasingly challenged Board Members, Managers, and Volunteers. FirstService Residential is committed to providing solutions to help board members in creating unified communities. 

Re-watch our board member webinar: Golden CommUNITY: Building Consensus and Civility in Uncertain Times.  FirstService Residential’s senior vice president, Brian Butler, discusses best practices to build and maintain constructive relationships within communities. 


  • Assist new board members and volunteers who may be joining an existing leadership group dynamic 

  • Review survey results and trends affecting civility  

  • Review the role of Board members and management in building civil communities  

  • Best practices on tackling common challenges