Kevin brings a wealth of over 20 years’ experience in the real estate industry in addition to being a CPA. He utilizes his extensive experience to oversee the financial business performance and strategic growth initiatives at FirstService Residential.
Kevin attended University of Illinois at Chicago where he earned a Bachelor’s degree in Accounting and completed his Executive MBA at Northern Illinois where he continues to volunteer as a mentor to current students. He is also a committee member for St. Jude’s Children’s Research Hospital.
John Santoro has been in the residential property management industry since 2001, and currently serves as the Executive Vice President for FirstService Residential Illinois, concentrating on prestigious properties in the Chicago area market. Mr. Santoro previously held the position of Lakefront Director for the City of Chicago’s Park District, managing a $43 million annual budget, over 7,000 acres of lakefront parkland and all lakefront facilities. He is also a 20-year board member for one of the largest homeowners associations in the nation (over 5,000 residents) and served as the board president for 13 years.
Mr. Santoro has over 25 years of real estate management experience. He served on the Institute of Real Estate Management’s (IREM) Executive Counsel for four years and has been a guest speaker at numerous CAI and ACTHA events and educational programs. He holds a master’s degree in Urban Planning and Policy from the University of Illinois and a bachelor’s degree in Urban Studies from the University at Buffalo.
Dave Jandak oversees our client accounting divisions. He also drives our bulk utility and banking programs which deliver extraordinary added value to our clients.
He has two sons and enjoys any chance he gets to be on his boat on the weekends or riding his Harley.
Ian Novak brings a great combination of practical property experience and managerial acumen to his position as Vice President of FirstService Residential Illinois. Ian oversees a team of regional directors and onsite management staff and is responsible for focusing on board relations and ensuring compliance with condo law and practices. Ian started in this industry as a receiving room clerk before becoming a manager, regional director, and vice president and has overseen an array of condominiums primarily located in Chicago’s Gold Coast neighborhood and Evanston, Illinois.
Ian works extensively with the Illinois Chapter of Institute of Real Estate Management (IREM) by serving as Treasurer on the Leadership Council. He is also involved with the Illinois Chapter of the Community Associations Institute (CAI) by serving on the City Education Subcommittee. Ian has also led presentations on capital budgeting, board orientations, and customer service training. A former classical stage actor with an emphasis on Shakespeare, Ian has ingeniously applied his theater background to create customer service and emergency response training for our door staff. These role-playing situations lead his team toward a more developed understanding of customer service.
Ian continues to pursue top honors in industry organizations. He has earned the Certified Property Manager (CPM) designation from the Institute of Real Estate Management as well as the Association Management Specialist (AMS) the Certified Manager of Community Associations (CMCA) and the Professional Community Association Manager (PCAM) designations from the Community Associations Institute.