Monday March 17, 2025
What is board of directors succession planning?

Benefits of HOA board of directors succession planning
Planning ahead for changes in board leadership helps keep your homeowners association (HOA) stable, organized, and moving forward:- Continuity of expertise: When current board leaders actively mentor future leaders, essential knowledge of finances, capital projects, and governance doesn’t disappear when leadership changes.
- Stronger volunteer pipeline: By providing insights into how the board operates, you encourage more owners to get involved. When residents see clear opportunities to contribute, they’re more likely to step up when board seats open.
- Minimized disruption: If leadership changes unexpectedly, a well-prepared pipeline of candidates can help keep things running smoothly. Having trained volunteers ready to step up prevents confusion and delays.
- Enhanced resident confidence: Residents appreciate a board that plans for the future. A thoughtful board of directors succession plan builds trust, reduces uncertainty, and helps create a sense of stability in the community.
- Long-term project stability: Multi-year initiatives, from infrastructure upgrades to amenity enhancements, require steady oversight. Succession planning helps keep long-term projects on track and aligned with the community’s vision.
How to create a board succession plan
A strong board succession plan doesn’t happen by accident. It takes a thoughtful, strategic approach to prepare future leaders while keeping the board running smoothly. These five steps lay the groundwork for a seamless transition. Along the way, FirstService Residential can support your efforts by training emerging volunteers, helping identify strong candidates, and providing resources to build a pipeline of capable board members.-
Create an inclusive search and recruitment process
Strong leadership starts with a wide pool of engaged homeowners. Encourage residents to join committees focused on finance, social events, or policy enforcement, then take note of who contributes thoughtful ideas and takes initiative.
Ivy Montero is a vice president for FirstService Residential. In her 20+ years in property management, she has worked with hundreds of association boards. “We always encourage sitting directors to reach out to new residents, because they could be the directors of the future,” she explains. “We have developed a simple welcome letter for new owners, and it includes a schedule of board meetings. Simply posting dates by the mailboxes isn’t enough — new residents need to understand that they are welcome and invited to come to meetings. Encouraging that early participation will help generate a larger involvement and commitment down the road.”
Event participation and committee involvement are great ways to gauge interest from future board members. “Community events keep residents engaged and interested in becoming part of something more,” explains Samantha Gonzalez, regional director at FirstService Residential. “The board can also promote the creation of committees, whose members may later become board members.” Committees are your best pool of future board members, and it’s important to encourage people to step up and participate in the right ones when they are passionate about a topic.
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Set a path for board leadership
No one should be expected to jump from volunteer to board president. It’s important to give interested residents a path to take to move from volunteer to board member and offer educational opportunities and training to help them on the journey. A professional property management company should have the resources and experience to help. The journey from volunteer to community leader might look like this:
- Volunteer: The first step on the road to leadership is becoming a volunteer. Serving on committees and at events allows potential board members to get to know the community and its residents. That knowledge is critical to future board success.
- Volunteer leader: Volunteer leadership grows naturally out of service. People who want to lead will step up when the time is right, and they are needed. Volunteer leaders need to be approachable, relatable, and willing to prioritize leadership training to become effective. Ultimately, they should be results-driven leaders who can run a committee.
- Leader: Leaders drive results. By working with a professional management team, they take on larger responsibilities, build confidence, and align with fellow residents to move the community forward. By this time, many volunteers transition to serving as board members.
- Community leader: Board members who want to take on greater responsibility invest in the knowledge and training needed to serve in executive roles. These leaders set the vision for the community, ensuring long-term success and stability
- Volunteer: The first step on the road to leadership is becoming a volunteer. Serving on committees and at events allows potential board members to get to know the community and its residents. That knowledge is critical to future board success.
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Develop an onboarding and training plan
Give new volunteers the tools they need to succeed by sharing governing documents, financial reports, and updates on ongoing projects. Even experienced board members benefit from refreshers, especially on complex topics like effective budgeting and changing regulations. Clear resources like handbooks, checklists, or structured training sessions can help new leaders gain confidence. A trusted property management partner can also provide formal board certification courses and tailored training programs to build leadership skills.
“There are a lot of resources for people who want to become board members. Anyone interested is encouraged to take a board certification class. We established a how-to workshop for interested residents to learn about what is involved with serving on the board,” Montero said. “The workshop includes an educational handbook of do’s and don’ts for board members. It includes explanations of board responsibilities, what operational processes look like (including a violation letter, delinquency notice, work order) and how different roles work together.”
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Clearly define roles and responsibilities
Be sure that you make your expectations clear, and that all board member roles and responsibilities are explicitly defined. You can do this through committee charters. These documents outline responsibilities, decision-making guidelines, and examples of how to effectively assert authority, as well as the steps the committee members should take when reporting to the board at large. By providing this clear framework, your committee members will be able to devote their time and energy to developing innovative ideas and solutions.
“The handbook empowers owners to get involved on a greater scale, to be the leaders of their buildings and communities,” Montero explained. “The people who are educated and empowered are the ones who step up to be president, treasurer, and secretary. If you’re on the fence and don’t know about the different roles, the handbook will explain everything.”
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Introduce regular performance check-ins
Ongoing feedback helps volunteers stay engaged and prepares them for larger leadership roles. Schedule regular check-ins with committee members and prospective board candidates to discuss their experiences, answer questions, and identify areas where they may need additional support. At the same time, it’s important to acknowledge the contributions volunteers are already making. Volunteers who feel appreciated are more likely to stay engaged, and an experienced volunteer will one day make a great board member. There are many ways you can let your volunteers know how much of a difference they’re making, from formally recognizing them during meetings to making announcements in your newsletter.
This article is not intended to and does not constitute legal advice or create an attorney-client relationship. Board members should consult their association’s attorney to discuss the legal implications or their decisions or actions prior to proceeding.