-
David Diestel
President, South Region -
Bobet Bennett-Marshall
Senior Vice President, Financial Services -
Paula Allen
Vice President, Human Resources -
Lillian Guerrero
Vice President, Marketing & Communications -
Michael Strait
Vice President, Sales -
Mark Stoops
President, Alabama, Georgia and North Florida Region
David Diestel
President, South Region
David Diestel serves as President of the South Region, overseeing the FirstService Residential markets throughout the region.
Diestel, who joined FirstService Residential in 2005, previously served as the company’s Senior Vice President, Operations. In this role, he supported the sales and operational excellence of markets across North America and was responsible for the company’s planning, marketing and business efforts. His responsibilities included developing strategic platform initiatives to improve customer experience and associate engagement, as well as delivering value-added services across all markets.
Before joining the company, Diestel held the position of Director of Strategy and Operations at parent company FirstService Corporation in Toronto, which he joined in 2002.
Diestel earned a Bachelor of Engineering degree from McGill University, as well as an MBA from the Rotman School of Management at the University of Toronto. He earned his certification as a LEED AP (Leadership in Energy and Environmental Design) from the U.S. Green Building Council. He currently lives in South Florida with his wife and two sons where he enjoys traveling, running and the challenges of trying to keep up with his kids.
Bobet Bennett-Marshall
Senior Vice President, Financial Services
Bobet Bennett-Marshall serves as Senior Vice President, Financial Services, leading the teams that provide accounting and financial services to the 1,600 community associations managed by the South region of FirstService Residential.
Prior to joining FirstService Residential, Bennett-Marshall spent more than 17 years with Wyndham Destinations Inc., most recently as Regional Vice President of Resort Operations-Florida, Caribbean and New Orleans. She also held leadership roles in finance and corporate services including Vice President Division Controller-Wyndham Vacation Ownership and Vice President of Finance-Enterprise Shared Services for Wyndham Worldwide.
Bennett-Marshall holds a bachelor’s degree in accounting from Rutgers University, a Master of Science degree in Management from Stevens Institute of Technology, and is a licensed Community Association Manager (CAM).
She is a native of Jamaica and enjoys listening to music, reading and spending quality time with her three sons.
Prior to joining FirstService Residential, Bennett-Marshall spent more than 17 years with Wyndham Destinations Inc., most recently as Regional Vice President of Resort Operations-Florida, Caribbean and New Orleans. She also held leadership roles in finance and corporate services including Vice President Division Controller-Wyndham Vacation Ownership and Vice President of Finance-Enterprise Shared Services for Wyndham Worldwide.
Bennett-Marshall holds a bachelor’s degree in accounting from Rutgers University, a Master of Science degree in Management from Stevens Institute of Technology, and is a licensed Community Association Manager (CAM).
She is a native of Jamaica and enjoys listening to music, reading and spending quality time with her three sons.
Paula Allen
Vice President, Human Resources
Paula Allen serves as the Vice President of Human Resources for FirstService Residential’s South Region. She joined the company in 2015, bringing with her over two decades of human resources expertise.
Prior to joining FirstService Residential, Allen’s experience included major South Florida organizations, including Baptist Health, the largest healthcare organization in South Florida with more than 15,000 employees, and Burger King, where she led a team that supported operations with annual revenue in excess of $10 billion.
Allen focuses on forging trusted partnerships with business leaders and developing highly effective teams that proactively respond to business needs. She holds professional certifications in facilitation and coaching, as well as the DiSC® and Hogan assessment tools.
Allen earned a Bachelor of Science Degree in Hotel/Resort Management from the Rochester Institute of Technology and is a member of the Society for Human Resources Management, the Greater Miami Society for Human Resources Management, The Women’s Fund Miami and Big Brothers, Big Sisters.
Prior to joining FirstService Residential, Allen’s experience included major South Florida organizations, including Baptist Health, the largest healthcare organization in South Florida with more than 15,000 employees, and Burger King, where she led a team that supported operations with annual revenue in excess of $10 billion.
Allen focuses on forging trusted partnerships with business leaders and developing highly effective teams that proactively respond to business needs. She holds professional certifications in facilitation and coaching, as well as the DiSC® and Hogan assessment tools.
Allen earned a Bachelor of Science Degree in Hotel/Resort Management from the Rochester Institute of Technology and is a member of the Society for Human Resources Management, the Greater Miami Society for Human Resources Management, The Women’s Fund Miami and Big Brothers, Big Sisters.
Lillian Guerrero
Vice President, Marketing & Communications
Lillian Guerrero serves as Vice President, Marketing & Communications for the South Region of FirstService Residential. Guerrero oversees all marketing and communications initiatives for the region, both external and internal, including the direct support of the company's sales efforts, public relations and crisis management.
Guerrero joined FirstService Residential in 2012, bringing with her over two decades of marketing and branding expertise, much of that focused on the real estate and hospitality industries. She is a graduate of Florida International University, with degrees and certifications in Marketing, Advertising and Business Administration.
Guerrero, a native New Yorker, is a long-time resident of South Florida and supports a variety of causes including St. Jude Children’s Hospital and Miami Rescue Mission.
Guerrero joined FirstService Residential in 2012, bringing with her over two decades of marketing and branding expertise, much of that focused on the real estate and hospitality industries. She is a graduate of Florida International University, with degrees and certifications in Marketing, Advertising and Business Administration.
Guerrero, a native New Yorker, is a long-time resident of South Florida and supports a variety of causes including St. Jude Children’s Hospital and Miami Rescue Mission.
Michael Strait
Vice President, Sales
Michael Strait serves as Vice President of Sales for FirstService Residential’s South Region.
Strait joined FirstService Residential in June of 2016, previously serving as Vice President of Business Development for the North Region. Strait has a strong track record of success in building sustainable, growth-oriented organizations, and believes that the cornerstone of any organization is a deep understanding of its customers and their needs.
Strait is a gratudate of The University of Western Ontario where he attained a degree in Economics. He is a native of Toronto and recently relocated to South Florida with his family.
Strait joined FirstService Residential in June of 2016, previously serving as Vice President of Business Development for the North Region. Strait has a strong track record of success in building sustainable, growth-oriented organizations, and believes that the cornerstone of any organization is a deep understanding of its customers and their needs.
Strait is a gratudate of The University of Western Ontario where he attained a degree in Economics. He is a native of Toronto and recently relocated to South Florida with his family.
Mark Stoops
President, Alabama, Georgia and North Florida Region
Mark Stoops is the President of Alabama, Georgia and North Florida for FirstService Residential. He has been with FirstService Residential since 1998 and has more than 35 years of property management experience. Under his leadership, the company has significantly improved client satisfaction and retention. As President, Stoops is responsible for the leadership and operational oversight of associates and communities in Alabama, Georgia and North Florida.
Stoops is a graduate of Western Kentucky University where he earned his Bachelor’s Degree in Business Administration. He is also a Licensed Community Association Manager (LCAM) and a Certified Manager of Community Associations (CMCA).
Originally from Charleston, South Carolina, Stoops was based in St. Petersburg, Florida until he relocated to Atlanta in 2016. He also has a home away from home in New Orleans.Stoops supports various charitable causes including St. Vincent DePaul, Metropolitan Ministries and New Orleans-based Joshua House.
Stoops is a graduate of Western Kentucky University where he earned his Bachelor’s Degree in Business Administration. He is also a Licensed Community Association Manager (LCAM) and a Certified Manager of Community Associations (CMCA).
Originally from Charleston, South Carolina, Stoops was based in St. Petersburg, Florida until he relocated to Atlanta in 2016. He also has a home away from home in New Orleans.Stoops supports various charitable causes including St. Vincent DePaul, Metropolitan Ministries and New Orleans-based Joshua House.