Media Coverage

  • Lupe Mujica Shares How FirstService Boosts Retention Through Employee Recognition Programs

    Oct 12, 2023
    The best employee recognition programs build on company values. Hear from our Chief People Officer Lupe Martinez-Mujica who shares how FirstService has infused its core values into every level of the organization to create a Great Place to Work for our associates.

    Earlier this year, FirstService was certified as a #GreatPlaceToWork thanks our fantastic associates, who took the time to share their feedback. From coast to coast, our leaders do everything they can to foster an inclusive and collaborative work environment for our teams! 

    "To be an industry leader, you need to reward associates for far more than reaching their business goals. Your recognition programs need to reinforce and celebrate your organization’s culture and service standards."

    — Lupe Mujica | Chief People Officer 

     
     
     
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  • FirstService Residential Helps Luxury High-Rise Navigate New Fannie Mae Requirements

    Oct 11, 2023
    Condos with a large commercial component are automatically deemed “non-warrantable” per new Fannie Mae/Freddie Mac guidelines, making it difficult for some buyers to secure mortgage loans. With the help of Strategic Inspections, our GM Dylan Cecchini spearheaded the only potential path to reinstatement for his building: a split reserve study.

    As a result, 75 Wall Street was cleared for financing by Chase, the country’s largest lender, with other lenders expected to follow suit.

    Get the full story from Habitat Magazine. 
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  • How to Save Money on Utilities: A Categorized Guide for Owners and Renters

    Oct 10, 2023
    Renters and unit owners spend an average of $5,640 per year on utilities - a significant expense for most households. Kelly Dougherty, president of FirstService Energy, leads a team of experts that helps boards and building owners achieve significant savings on annual utilities. In an article published by Redfin she shares how owners and renters can curb their utility costs and consumption.
       

    "While the initial investment is high, a smart thermostat pays off in the long run. These devices intelligently adjust temperatures throughout the day to maintain your desired comfort level. They’re also Wi-Fi enabled, allowing for remote control via smart devices. On average, a smart thermostat can reduce energy bills by up to 20%."

    — Kelly Dougherty | President, FirstService Energy 

     
     
     
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  • FirstService Residential CEO David Diestel discusses multifamily-sector trends on Schwab Network

    Sep 21, 2023
    Our CEO David Diestel recently joined Nicole Petallides on Schwab Network to talk about trends in the residential sector. Touching on a variety of topics ranging from EV charging to preparing for weather events and securing insurance, David talked about our team's focus on serving residents, every day, in the properties we manage.
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  • The New York Post Explores the private restaurant atop One Wall Street in Financial District

    Sep 15, 2023
    Perched atop one of Manhattan's busiest neighborhoods, The One Club at One Wall Street serves as an oasis for owners and residents. This includes a pristine private restaurant helmed by Chef Alejandro Cortez, former executive chef at the Guggenheim. Take a closer look with the New York Post.

    Click "Read More" for the full article, or watch the video below for a tour of the pristine interior spaces at One Wall Street, proudly managed by FirstService Residential.
     

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  • Multi-Housing News Case Study: Fall Maintenance at Residential Communities

    Sep 12, 2023
    As seen in Multi-Housing News, our property managers discuss the importance of weatherizing outdoor amenities, seasonal inspections, and mechanical maintenance as the summer ends and fall begins. 

    "While all-year cooling towers can be cleaned, as usual, the seasonal cooling towers must be cleaned and closed for the season. For pools, we always hire third-party experts to properly weatherize, which involves fairly sensitive plumbing and mechanicals that are costly to replace"

    — Ahslee Friedmann | Account Executive,  Multifamily Rental Division 

     

     

    "Our building’s superintendent makes a roof walk as part of his weekly building inspections. This helps spot any issues with the roof’s surface while also keeping the drains clean and free of debris."

    — Ed Ermler | Managing Director, Manhattan Condo/Co-op Division 




     
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  • HOA USA visits high-end amenitized buildings managed by FirstService Residential

    Sep 02, 2023
    Amenities are a significant differentiator for luxury residential buildings. At 53 West 53, residents have access to a 15,000-square-foot wellness center, a state-of-the-art theatre, a luxurious lounge, and a wine-tasting room with temperature-controlled vaults.

    FirstService-Residnetial-New-York-53-West-53-Manhattan-Property-Management-New-York-City-Luxury-Condo.jpg
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  • The New York Times Discusses Insurance Market Trends with Sean Kent

    Aug 21, 2023
    In an article by The New York Times, FirstService Financial Senior Vice President Sean Kent, discusses reinsurance market trends and their impact on buildings and communities across the United States.

    "As a result of rising reinsurance costs, insurers also raised prices where regulations allowed. The cost of insuring big new developments has skyrocketed."

    — Sean Kent  | Senior Vice President of Insurance, FirstService Financial




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  • Brick Underground discusses the condo questionnaire process with Michael Wolfe

    Aug 17, 2023
    Responding to condo/co-op questionnaires can be a headache for prospective buyers in New York City. In an article for Brick Underground, Michael Wolfe, our President of Property Management, shares his thoughts on how the process could be simplified for applicants and property managers.
     
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  • How Can a Property Management Company Help Building Owners Curb Costs?

    May 22, 2023
    Building owners across New York City are seeing sharp rises in everything from annual utilities costs and insurance premiums to buidling staff wages. In an article from Multifamily Executive, FirstService Senior Vice President Calynne Oyolokor discusses how the company has helped owners significantly curb operating costs and increase annual revenue.
     

    "Our energy advisers brokered a deal with a local community distributed energy developer, where properties that subscribed to their clean energy program receive Con Edison credits that offset monthly delivery charges. Buildings that subscribed to the program, which has zero sign-up fees, will save up to $10,000 each month. That’s obviously a huge win for our clients."

    — Calynne Oyolokor | Senior Vice President, FirstService Residential


     
     
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