At the core of our value-added services is our proprietary property management software solution, FSRConnectTM, which truly connects homeowners, Board and committee members with our management team. This innovative technology tool – instantly available via computer, smartphone or mobile device – provides instant access to your community’s information, documents and records, and helps improve project and vendor management, streamline operations, increase resident and community security, and so much more. FSRConnect TM allows you to stay connected to your community, 24/7, from anywhere in the world.
As your association’s central database – and lifeline – FSRConnectTM combines information and systems related to amenities, resident data, property management, security and communication. To ensure privacy and exclusivity to your community, the system utilizes a secure connection and requires qualified users to enter their unique credentials to gain access. The system’s key features include:
With just one phone call or email, your community manager can alert the entire community, or a specific group of residents, about anything from meetings, notices, weather alerts, service shutdowns, community threats, or other important information or emergency situation requiring immediate action. Emails can also include attachments, which can save the community money by eliminating postage costs.
FSRConnectTM also provides a professionally-looking and user-friendly community website for all its homeowners. Residents can manage their account balances, pay association fees and download community association documents at any time. Community managers and Board members can utilize the system’s user-friendly tools to post news, Board meeting minutes, community calendars, capital projects, etc. FSRConnectTM helps residents feel engaged with their community and neighbors.
Many FSRConnectTM features are also available in a mobile application, ConnectMobile, for iPhone. This app is an invaluable tool for community association managers who use it to instantly create violations and work orders – with embedded photos – as they tour their communities. Documents and photos can be tracked and archived through a simple web control panel, allowing the Board members and your community manager to view the status of every work order and violation, including resident comments. ConnectMobile can also be used to create, manage and track architectural modification requests and community inspections.
If your community would benefit from additional services, we also offer the following: