EATONTOWN, N.J. (Dec. 17, 2018) – FirstService Residential, the leading property management company in North America, announced that its partner company, Community Management Group in Charleston, South Carolina, has been honored with a 2018 When Work Works Award for exemplary workplace practices.
The prestigious When Work Works Award is part of the Society for Human Resource Management’s (SHRM’S) When Work Works project, a national initiative that helps employers become more successful by transforming the way they view and adopt effective and flexible workplaces.

The award recognizes employers of all sizes across the country that are excelling at offering a variety of top-rated employee initiatives such as work-life fit policies, flexible scheduling and transition to parenthood programs. The award goes beyond work-life programs and includes initiatives that address the additional evidence-based aspects of effective workplaces, such as opportunities for learning, a culture of respect and trust, and job autonomy.

“I’m so proud of the collective efforts of the CMG team,” said Steve Peck, President, CMG. “It’s been wonderful to see the team embrace family-focused workplace initiatives and flexibility. A business which places service to one another above service to the bottom line will naturally attract and retain service-focused people. We see flexibility to bend and flow with the needs of a dynamic family-centric team, as the essential core of service. Family and flexibility have become part of our DNA.”

CMG was evaluated on factors associated with employee health, well-being and engagement: opportunities for learning; a culture of trust; work-life fit; supervisor support for work success; autonomy and satisfaction with earnings, benefits and opportunities for advancement.

“The organizations developed HR policies and programs to support and maintain this environment, and they are reaping the benefits with increased retention, productivity and overall success for their investment,” said Lisa Horn, SHRM vice president, congressional affairs.

The award is earned after a rigorous assessment that emphasizes the real-life experiences of employees and incorporates national benchmarks of employer practices from the National Study of Employers and the employee experiences from the National Study of the Changing Workforce. Two-thirds of an organization’s winning score is based on a survey of its employees.
About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.

With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit
About When Work Works
When Work Works is a national initiative led by the Society for Human Resource Management (SHRM) to help businesses of all sizes and types become more successful by transforming the way they view and adopt effective and flexible workplaces. When Work Works is one of the foremost providers of resources, rigorous research and best practices on workplace effectiveness and flexibility in the nation. The initiative administers the prestigious annual When Work Works Award, which recognizes exemplary employers for creating effective workplaces to increase business and employee success. Visit and follow us on Twitter @WhenWorkWorks.
Dec 20, 2018