CHARLOTTE, NC (Nov. 14, 2018) – FirstService Residential, the leading property management company in North America, announced that the North Carolina chapter of the Community Association Institute (CAI) presented its Community of Excellence award to the Biltmore Lake Association. Located in Asheville, Biltmore Lake is an impressive lake-front, master-planned community managed by FirstService Residential.

“I’m always proud when one of our managed communities is recognized for their impact in the greater community. Social purpose is very important to our organization,” said Dennis Abbott, Carolinas president, FirstService Residential. “Biltmore Lake’s initiatives exemplify many of FirstService Residential’s core values.”

Biltmore Lake was one of three communities to receive this award in 2018. These awards recognize a community’s teamwork, volunteer energy and professionalism.  Biltmore Lake is a multi-generational, model community under development by Biltmore Farms. The community continues to grow and evolve as the needs and wants of its residents change. At completion, the community will feature approximately 900 homes and just reached occupancy in its 700th home. Located just minutes from downtown Asheville, the community features miles of forest and lake trails, canoeing, fishing, tennis and robust activity programming and events.

Entries for Community of Excellence were judged on resident volunteerism and contributions made outside of the community. One example is last year’s Giving Garland fundraising campaign in which Biltmore Lake residents generously opened their hearts and their wallets to benefit Enka High School students with financial needs.

“The FirstService Residential team that provides management services for our community deserves much praise for their contributions and leadership,” said Kerry Heyer, communities marketing manager, Biltmore Farms, LLC. “They truly make Biltmore Lake such a wonderful place to live.”

About FirstService Residential
FirstService Residential is North America's largest manager of residential communities and the preferred partner of HOAs, community associations and strata corporations in the U.S. and Canada.  FirstService Residential's managed communities include low-, mid- and high-rise condominiums and cooperatives, single-family homes, master-planned, lifestyle and active adult communities, and rental and commercial properties.

With an unmatched combination of deep industry experience, local market expertise and personalized attention, FirstService Residential delivers proven solutions and exceptional service that add value, enhance lifestyles and make a difference, every day, for every resident and community it manages.  FirstService Residential is a subsidiary of FirstService Corporation, a North American leader in the property services sector. For more information, visit
Nov 14, 2018