Engage Residents

Improve Communication

Communicating effectively to engage residents is one of the biggest challenges a board faces. Use this worksheet to gauge how effectively your board communicates with residents and where improvements should be made.

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FirstService Residential is North America’s property management leader, partnering with more than 8,500 communities across the U.S. and Canada. HOAs, community associations, condos and strata corporations rely on our extensive experience, resources and local expertise to maximize their property values and enhance their residents’ lifestyles. Dedicated to making a difference, every day, we go above and beyond to deliver exceptional service.

Making a Difference. Every Day.

400

Dedicated Associates

1

Local Office

120

Associations

24,000

Residential Units

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Ask the Experts: Rising Costs in Association Insurance

June 02, 2022
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Board Member Education

Search our archives to read articles about the topics that matter most to you: budgeting, communication, insurance, preventive maintenance, building community and more!

May 20, 2022
As a board member, you know the importance of making rules and establishing policy; these must be clear and sensible. The process for creating and enforcing rules successfully is the same.
Association Policy 101: How to Make Rules Without Making Enemies
May 12, 2022
Wages are playing a big role in the labor shortage challenge. Learn what your community association can do.
Do Associations Need to Adjust Wages For their Staff to Stay in the Game?
April 21, 2022
More Americans are switching from gasoline to electric vehicles (EVs). Residential properties are installing charging stations to stay relevant and positively impact property values.
Should Your Community Install Car Charging Stations for Electric Cars
April 18, 2022
Tornadoes are fearsome because of their unpredictable nature. They can strike at any time of year and almost any place. Here's how to stay prepared!
How Your Property Management Company Can Help Your Community Prepare for Tornadoes
April 13, 2022
As the supply chain crisis continues to linger with no end in sight, proper storm preparation means considering supply shortages. Read on for 6 things to consider as your board prepares for the upcoming storm season.
Preparing for A Storm During Supply Chain Shortages
March 30, 2022
Hiring a property management company is a big step that will have a decisive impact on your community for years to come. Learn what factors to consider.
7 Factors to Consider When Hiring a Property Management Company
March 02, 2022
Open and effective communication among the board, management company and vendors is an important part of any community's operating budget and for improving residents' lifestyles.
Vendor Communication Do’s and Don’ts: 4 Helpful Tips
February 23, 2022
Has your community association been affected by labor shortages? Learn more about supply chain issues and how to address them in your community.
Talent and Supply Chain Disruptions
February 15, 2022
Not sure how to communicate about policy with your residents? Follow these do’s and don’ts to guide your policy-making efforts and help your board obtain community buy-in.
The Do’s & Don’ts of Communicating Policy
January 28, 2022
The Great Resignation, or the “big quit,” has affected virtually every industry especially difficult for residential property management.
The Impact of the Great Resignation on Property Management
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At Your Fingertips

New Downloadable Items!

Download shareable guides, infographics and success stories or watch webinars about issues that affect your community or building.

Board Effectiveness Survey Results
Governance

Board Effectiveness Survey Results

Success Story: The Residences at Sandpearl Resort
Budget & Assessments

Success Story: The Residences at Sandpearl Resort

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