Leadership

Katie Ward, Region President for West, leads a team of experts to deliver unmatched service and support to the communities and properties we serve in these high-growth markets.

Katie has had an accomplished career in residential association management, marked by decades of progressive impact and responsibility. Most recently, Katie served as President of the Texas region, where her dynamic leadership and strategic vision were instrumental in fostering the region's expansion and reinforcing a culture dedicated to service excellence and associate empowerment.

Before her role in Texas, Katie honed her expertise in California, fulfilling pivotal positions that shaped her comprehensive understanding of the industry. As the Executive Vice President of Community Management in California, she demonstrated an unwavering commitment to client satisfaction and operational excellence. Her tenure as President of FirstService Association Consulting drove proficiency in forward planning and budget consultancy, further solidifying her status as a thought leader in the field.

Katie earned a Bachelor of Arts degree from the University of California, Irvine, and is a longtime member of the Urban Land Institute. Katie serves as co-chair of our Women's Leadership Network and of our Master-Planned and Lifestyle Council. She also advises on development strategies as part of our FirstService Development Advisors group.
 

Amy Bazinet serves as Senior Vice President of Colorado, where she leads market operations, client service strategy, and business growth initiatives across the region. With more than 15 years of leadership experience spanning community association management, luxury residential operations, and hospitality, she is dedicated to delivering exceptional service and creating long-term value for clients and communities.

Amy holds the industry's premier professional designations, including Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS), and Professional Community Association Manager (PCAM), reflecting her commitment to excellence and continuous professional development.

Known for her strategic leadership and collaborative approach, Amy has built a reputation for developing high-performing teams, fostering strong client relationships, and driving operational excellence. She is passionate about empowering associates, enhancing the customer experience, and positioning organizations for sustainable growth and success.
 

Jeff is a dynamic sales and marketing leader with over 20 years of experience in the real estate and property management industry. Currently serving as the RVP of Sales at FirstService Residential, Jeff leverages his innovative strategies to drive business growth in the HOA management space. Renowned for his creativity, relationship management, and commitment to excellence, Jeff continues to make significant contributions to the property management sector.