Watchmen Services / Security

In South Carolina, FirstService Residential provides Watchmen services specifically designed for Community Associations. These services are provided in response to a need for a service oriented, professional, and reliable security guard provider. Our goal is to deliver unparalleled professional and superior security service.

We have the experience to assist you in developing a tailor-made security plan that effectively addresses the unique needs of our clients.  Some of the services we can provide would include:

All of our services include interface with local police authorities to establish direct lines of communication before an emergency need arises. In addition, once a security plan has been agreed to, all assigned officers to your property are thoroughly trained to execute those plans to meet your expectations. Our Watchmen are trained at our own training facility located at our Murrel’s Inlet office.

It would be our pleasure to meet with you at your convenience to discuss how our Watchmen Service may be of assistance to you. Please contact Eric Ault, CMCA, Vice President of Property Services at (843) 357-9888 x122 to schedule an appointment to discuss how we can  customize a program for your Association.


Service Descriptions

Gatehouse Security - Officers are trained in all aspects of the efficient operation of each gatehouse to include security software and hardware and customized post orders. Watchmen officers deliver these services with an emphasis on customer service.

Clubhouse Security - This service is provided to those locations that require enhanced screening procedures to ensure only authorized residents have access to clubhouse amenities. Delivery of this service can be a combination of a "fixed post" and "Rover" type services.

Concierge Service - Usually provided in condominium towers, this service ranges from basic access control to fully integrated software solutions that address site specific requirements such as package control. These officers are fully trained on building emergency procedures and utilize "training drills" to keep them current and efficient on those life safety measures.

Rover Patrol Service - This service can be delivered in a variety of ways or combinations to suit the needs of the property. Most often the Rovers are moving about the property in either a marked CastleGuard vehicle or a marked "security golf cart." Rover officers are working from customized post orders to ensure your expectations are being met.

Office Building Security - Watchmen will consult with the commercial property manager and create the appropriate security solution which could include a combination of concierge, "foot patrol" and rover services.  Effective security plans involve a comprehensive knowledge of the building, its tenants and the area.

Strip Mall Security - Under most scenarios, this service is a Rover service which may include verification of locked doors, inspection of security lighting and personal contact with tenants. Where appropriate, companies that manage multiple locations within a reasonable geographic area can optimize security visits with a dedicated Rover.

Retail Shopping Center Security - Watchmen Security can provide all of the various levels of security required for these type properties. They could include "foot patrols" within the mall, vehicle patrols throughout the parking lots, operation of an on-site command post or monitoring surveillance cameras.

Business Park Security - Watchmen will consult with the commercial property manager and create the appropriate security solution based on a variety of factors. Effective security plans involve comprehensive knowledge of local crime patterns, hours of operation and the identification of security vulnerabilities.