New England HOA management: Serving Maine, Connecticut, New Hampshire, and beyond

New England HOA and community association management you can trust, from Vermont to New Hampshire

Our unique value-added services, depth of experience and commitment to service excellence, delivered with a personal, hands-on, localized touch, make FirstService Residential your partner of choice for your community.

Whether you are in a condo, townhome or HOA, we are there for your community every step of the way. From finances to maintenance requests and vendor management and even on-site employee hiring, training and supervision, we offer a customized full-service management program to meet your community’s needs throughout New England, including Maine, Vermont, New Hampshire, Connecticut, and beyond.
 

Hands-on HOA management services delivered by local experts

Here are some of the New England HOA and community association management and value-added services FirstService Residential offers:

• Association financial management services: Our team of experts keep your community finances are in order so your New England association is stable. We provide detailed, accurate and timely financial reporting as well as take care of the day-to-day business of prompt bill payments and processing. And we make sure there is transparency at all times by providing you with 24/7 online, secure access to all your financial records.
   
• Community banking and insurance programs: As a client of FirstService Residential, you can take advantage of financial programs so your New England association funds are working for you. Because of our broad knowledge base, we are able to create value for our clients through expert advisory services, tailored financial solutions designed to maximize your return while protecting your investment, and lower rates on banking and insurance products. These exclusive programs are created for FirstService Residential clients and are optional; however, many FirstService Residential clients participate because of their added value.
   
• Property management technology: Our property management technology solutions, including the FirstService Residential Connect^™ portal and HODA^®  (Homeowner Digital Assistant), provide residents and board members with easy access to account balances, amenity reservations, service requests, and reliable support.
   
• 24/7 Customer Care: We know you can have questions about your community at any time of day, so we make sure we are always just a phone call away. Our 24/7 Customer Care team is staffed with friendly Customer Care associates, waiting to help residents and board members alike, any day of the year. Since service excellence is our mission, we work hard to satisfy every caller the first chance we get, and most of our users have rated us highly in doing just that.
   
• Association administrative support: Our associates can give your New England board much-needed support: planning and coordinating board and homeowner meeting, managing board meeting minutes and overseeing procedures for architectural modifications requests. We want you to enjoy your community; having administrative support can help.
   
• Property maintenance and inspections: FirstService Residential offers facility services to help manage your community property. We conduct regular property inspections to look for problems before they become bigger problems, oversee maintenance requests and work with all contractors to make sure you get the best rates for any community project. It’s also incredibly easy to track the status of all maintenance activities and history using our FirstService Residential Connect software.
   
• Communication and meetings: Residents, trustees and the management team need to have open lines of communication at all times to keep any community living in harmony. We help with this by attending New England board meetings and answering any questions or concerns. We can oversee the community website, help put out informative newsletters if desired and send out alerts and reminders via our FirstService Residential Connect platform. Staying informed has never been easier!

Why choose FirstService Residential to manage your association?

Choosing FirstService Residential to manage your association means partnering with a team that understands the unique needs of communities across New England, including Connecticut, Vermont, New Hampshire, Boston, Maine, and beyond. With deep local expertise and the resources of North America’s leading property management company, we deliver tailored solutions that enhance the value of your community. From historic neighborhoods in Boston to scenic lakeside communities in Vermont and coastal properties in Maine, we bring a personalized approach to managing the diverse range of associations in the region.

Our proactive management style focuses on improving operational efficiency, enhancing the resident experience, and fostering strong relationships with board members. Whether it’s negotiating with trusted local vendors, implementing preventive maintenance programs, or providing 24/7 customer care, we are committed to simplifying the complexities of association management. With FirstService Residential, your community benefits from a dedicated team that combines local knowledge with industry-leading expertise to help your association thrive.

Interested in New England HOA and community association management services? Contact us today to learn more about how we can serve your community.