EATONTOWN, NJ (Oct. 1, 2019) –On Thursday, September 26, FirstService Residential, the leading residential property management company in North America, hosted its 12th Annual L.E.A.D.S. (Learn, Evolve, Achieve, Deliver, Succeed) event. The full day of education and leadership development was attended by over 800 people, including 70 sponsor companies, FirstService Residential associates and board members. 

“L.E.A.D.S. 2019 was an enormous success. I’m always in awe when we bring together so many of our associates from the 14 states we manage communities in,” said Michael Mendillo, president, FirstService Residential. “It was an incredible experience for our associates and our board members to engage with one another and the heavy-hitting industry experts that sponsored our event.” 

Attendees had the opportunity to observe how the company internally educates their associates around leadership, customer service and culture, as well as engage with industry experts. The day began with motivational remarks by President Michael Mendillo, followed by keynote speaker Stacey Flowers – an entrepreneur and eternal optimist. Attendees then had a chance to network and speak with over 60 exhibitors. The day concluded with a luncheon, then closing remarks by Mendillo and the event’s main stage sponsor, Sudeep Das, president and CEO of The Asteroid Companies.

In addition, this year the company hosted over 20 local high school and college students, giving them insight into the industry, powerful nuggets from the event’s speakers and an opportunity to hear from company associates about the various career paths available to them. 

About FirstService Residential FirstService Residential is North America’s residential property management leader, partnering with 8,000 communities across the U.S. and Canada, including low-, mid- and high-rise condominiums and cooperatives; single-family communities; master-planned, lifestyle and active adult communities; and mixed-use and rental properties. HOAs, community associations and condos rely on their extensive experience, resources and local expertise to maximize property values and enhance their residents’ lifestyles. 

Dedicated to making a difference, every day, FirstService Residential goes above and beyond to deliver exceptional service. FirstService Residential is a subsidiary of FirstService Corporation (FSV), a North American leader in the property services sector. For more information, visit 

Oct 01, 2019