Homeowners who are late or delinquent in paying their assessments and other fees can affect the financial stability of your association. To effectively and proactively manage delinquent accounts, FirstService Residential Delaware offers clients the services of Community Collection Services, Inc. (CCS).
CCS utilizes best practices and procedures to recover all funds due to the association in the most professional, respectful and cost-effective manner possible. The company works closely with our management staff and accounts receivable department to confirm billing information prior to beginning collection efforts to save your association time and money.
If collection efforts are necessary, CCS prepares and delivers a variety of services, from late notices to liens, to communicate with homeowners. The company also creates online progress reports to keep community managers and Board members updated at all times. In addition, CCS representatives are available to attend executive Board sessions to discuss specific accounts in collections, as well as open forum sessions of Board meetings to explain and discuss the collection process.
Learn more about how FirstService Residential Delaware’s unique value-added services can benefit your community.
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